- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Heating and Cooling
- Furnace Repair
- Heat Pump Repair & Installation
- Competitive Pricing
- Satisfaction Guarantee
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 631-640 of 849 results
5.0
Angela T.
Grand Rapids, MI
3/14/2016
Tony was thorough and professional. He wrote up several options that we could chose from, based on our needs.
5.0
James V.
Jupiter, FL
3/13/2016
All good.
5.0
Sandra C.
Grand Rapids, MI
3/12/2016
I am enrolled in the yearly service maintenance program. Jim was out for the yearly plumbing inspection. Jim was just as friendly as the first time I met him (1 yr ago.) I really enjoyed visiting with him and working with him while he was in my home.
3.0
Bruce T.
Grand Rapids, MI
3/9/2016
Duante, the electrician, was excellent, very personable and knowledgeable. The office, however was evasive. Prior to setting the appointment I asked for a cost range to expect. for replacing a GFCI outlet and repairing a 3 way switch. The office said no way to know until he gets there and by the way it's $59 no matter what. The amount defined by the company for these two projects (which took less than 40 minutes from arrival to departure) turned out to be $315 not counting the $59 show up fee. Had I known that, I may have continued looking. This is not leverage I appreciate. There's more work at my house, I cannot in good conscience ask them to return, but not because of the on site staff, he was superb, it's the business model. I spoke to 5 different individuals setting and confirming and reconfirming the appointment. That tells me there is too much overhead, hence aggressive rate schedule.
5.0
Jim S.
Grand Rapids, MI
3/4/2016
Brandon K was a terrific rep for his company, The Service Professor. Knowledgeable and friendly. Explained step by step exactly what he was doing with my furnace. Informed me of my options with no pressure. Also explained the other services his company offers [electric, plumbing] without being pushy about it. The kind of honest and competent guy you want to do business with.
5.0
Brian H.
Grand Rapids, MI
3/1/2016
Put in new tankless heater and removed the old. Fixed a few other issues. Good quality work and done in good time.
5.0
Jeff O.
Caledonia, MI
2/25/2016
Tom was very friendly ,told everything that needed to be done. Gave me several options and let me choose what I Wanted.
4.5
Rebekah S.
Holland, MI
2/25/2016
Very helpful staff. Cared about the needs of the customer.
5.0
Barbara V.
Byron Center, MI
2/20/2016
Great company. Fixed furnace for us. Friendly, knowlegeable service man. Would recommend.
4.0
Linda B.
Alto, MI
2/19/2016
I liked that they told you what the price would be before they started and didn't work on an hourly rate, but it WAS expensive.
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