The Service Professor, Inc. - HVAC

4.6
849 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 321-330 of 849 results
5.0 Kelly D. Cedar Springs, MI
7/7/2019

Great service

Response from Company:

Hi Kelly, thank you for taking the time to give us a 5-star review. Glad to hear you received great service, as that's what we're all about here at Service Professor! - Brad Krause

5.0 Margaret P. Grand Rapids, MI
7/5/2019

The change from old to new was seamless! The product they chose for my needs has been put to the test these challenging July days. Cant thank the installers enough for the skills they displayed on a demanding job!!

Response from Company:

Hi Margaret, thank you for taking the time to write a great 5-star review! We're glad to hear the change from old to new was seamless and that the recommended products are holding true during these hot summer days! We will pass your gratitude onto the technicians, they will be so glad to hear it! - Brad Krause

5.0 Harvey N. Jenison, MI
6/28/2019

All of the Technicians were very professional and the installers did an excellent job.

Response from Company:

Hi Harvey, thank you for taking the time to write a review. Professionalism and excellence in service from our technicians is what we pride ourselves on. They will be thrilled to hear about your 5-star review! - Brad Krause

5.0 Kyle F. Hudsonville, MI
6/23/2019

I called to have my A/C unit looked at. Service professor gave me a list of things to check prior to their service call in case the problem was a quick fix. Unfortunately, I couldn't fix the problem, but I appreciated them trying to to save me the visit. Once they arrived they clearly communicated the issue and gave me an estimate for multiple ways I could solve the problem. 5 Stars!

Response from Company:

Hi Kyle, thank you for writing a 5-star review! Clear communication and great solutions are what we strive for daily! Glad to hear you had good options to solve your problems. If you ever have any heating, cooling, duct cleaning, electrical, plumbing, or drain issues we'll fix it in a snap! - Brad Krause

4.5 Yu T. Grand Rapids, MI
6/19/2019

Technician was very polite and knowledgeable

Response from Company:

Hi Yu T. Thank you for taking the time to review us. We are glad the technician was polite and knowledgeable and that you received a high level of service! We are here for all your heating, cooling, duct cleaning, drain, plumbing, and electrical needs! - Brad Krause

5.0 Sharon C. Grand Rapids, MI
5/30/2019

o

Response from Company:

Thanks for the Five Star rating Sharon!

5.0 Donald R. Midlothian, TX
5/29/2019

Technician was very polite and knowledgeable

Response from Company:

Thanks for the Five Star rating Don!

5.0 Erik K. Coopersville, MI
5/28/2019

Awesome service...

Response from Company:

Thanks Erik!

5.0 Shirley P. Cedar Springs, MI
5/21/2019

We are in our 70s, so we might need you to explain a few times. This is exactly what Josh did for us. Walked us thru everything he did and what this company are still going to do for us. Also, like the way they take their time with you. I would use them again and will spread the word on how good they are.

Response from Company:

Thank you, Shirley! We will share your kind words with Josh, and we look forward to serving you again!

5.0 Dennis F. Grand Rapids, MI
5/15/2019

Have used Service Professor or another issue we had and have always been pleased with their service. They are very professional and answer any questions we had. Would use them again.

Response from Company:

Thank you for choosing Service Professor and thank you for the review Debra! We look forward to that call and delivering Five Star service again!

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The Service Professor, Inc. - HVAC
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