The Service Professor, Inc. - HVAC

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 221-230 of 849 results
5.0 Lori T. Grand Rapids, MI
1/25/2021

EXcellent!!

Response from Company:

Thanks for the five-star rating! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project.

4.0 Mike M. Wayland, MI
1/18/2021

Nice guy.

Response from Company:

Thank you for taking the time to leave us a review, Richard. We appreciate your feedback. We always strive for five-star, top-tier service. We would love to learn more about how we could have earned a five-star rating on the next job. Please feel free to give us a give to speak with a member of our management team at 616-871-1900 :)

5.0 Laura W. Cedar Springs, MI
1/7/2021

We have had excellent customer service from the start with this business. Their customer service representatives were kind and helpful, the dispatchers explained things well and kept us informed and the employee who did the work was great! He explained everything as he was doing it, helped us make an informed decision that will save us money in the long run. Ià ¢à  à  d highly recommend this company to anyone.

Response from Company:

Thank you for the five-star rating, Laura! You can always expect to be fully informed from start to finish when you call us. We want to make sure you feel comfortable from the moment you call us and after the job is done so you have peace of mind as a homeowner! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Ken P. Comstock Park, MI
1/6/2021

The project was completed to my approval. Turned out to be more work than expected. The Technician kept digging until the root problem was found. Very pleased with his investigation, explanation of the problem and the work required to fix it. I knew what I needed and why. Drew was very through,kind and complete.

Response from Company:

Thank you for the five-star review, Ken! We appreciate you taking the time to leave us a review. Our technicians are always determined to find the problem so we can make sure you are on your way to having peace of mind as a homeowner We look forward to seeing you again soon for your next heating, cooling, plumbing, electrical project!

5.0 Belinda V. Atlantic Beach, FL
1/4/2021

Electrician Tim Moon is topnotch He even shoveled the derp snow off the walk to our front door this morning!

Response from Company:

Thank you for the five-star rating, Belinda! We are so grateful for the opportunity to serve you and we appreciate you giving us such great feedback. We are glad Tim took extra great care of your home by even shoveling the snow. See you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Gary W. Grand Rapids, MI
12/28/2020

Ben was great to work with. He explained everything that he was doing. I will definitely use them again.

Response from Company:

Thank you for the five-star rating Gary! We are glad to hear you had such a good experience working with Ben so your home could keep running smoothly. Explaining issues and solutions is one of our ways to make sure you have peace of mind no matter what job we have the opportunity to help you with. We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project!

5.0 Taryn E. Grand Rapids, MI
12/26/2020

Ben did an amazing job! Coming out in Christmas was not ideal, so we were obviously looking for someone on call! He came quickly, and kept the mood light, so I almost forgot about the stress of the mess made in my basement by the flood! He took extra time to explain his fix, working quickly, and making sure to clean up everything and contain the flood! Superb job! Would always have the service professor return! They are awesome!

Response from Company:

Thank you for the great five-star rating and amazing words about Ben! He is a five-star technician and we are so glad he was able to fix your plumbing issues so your Christmas could continue! Working quickly, efficiently, and cleanly are our top priorities. See you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Sherri G. Howard City, MI
12/24/2020

Annalise was very friendly and professional. She completed the work in an efficient manner.

Response from Company:

Thank you for the great review and five-star review Sherri! We will be sure to pass along your kind words to Annalise on her job well done. Glad she was able to conquer the project and keep your home running smoothly. We look forward to seeing you again soon.

4.5 Cathy W. Wayland, MI
12/17/2020

This the second time that i've had some one from your business come out and i couldn't be happier. Ben was excellent and very personable and professional. He said he really likes working with Service Professor and it showed in his over all work. I have recommended other to your business and will continue to do so. Thanks for fixing a job that i never thought would get done.

Response from Company:

Thank you for the review, Cathy! We are lucky to have Ben on our team and we're glad to hear that you enjoyed working with him. If there are any questions or concerns you may have, we welcome you to give us a call to discuss this further so we can get those 5 stars next time! We look forward to hearing from you and serving you again, Joel! 616-871-1900.

5.0 Christine Y. Sparta, MI
12/14/2020

Service professor staff is professional, courteous and knowledgeable. Iâ ve had them for heating and septic problems. Iâ m totally pleased with there work. Thanks guys !

Response from Company:

Thanks for the five-star review Christine! We look forward to helping you again soon for all your home needs soon!

Photos

The Service Professor, Inc. - HVAC
15
Random Photos of Crew
2
Water Service

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.