- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Heating and Cooling
- Furnace Repair
- Heat Pump Repair & Installation
- Competitive Pricing
- Satisfaction Guarantee
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 521-530 of 849 results
5.0
Terry J.
Grandville, MI
3/31/2017
None
Response from Company:
Thank you for your review Terry!
5.0
Jill H.
Comstock Park, MI
3/30/2017
Tony B was the best! He went above and beyond!
Response from Company:
Hi Jill! Thank you for your review! We are proud to have a team of dedicated professionals who are committed to delivering 5-star service. Tony is a great electrician, and he truly cares about the comfort and safety of his customers. Thank you for choosing Service Professor Jill! We look forward to serving you again in the future!
4.5
Don J.
Caledonia, MI
3/25/2017
Satisfied with estimate provided by gas line installer. Scheduled appointment for electrician was canceled by the company and rescheduled for 6 days later. The company will provide a $25 discount to make up for the inconvenience but I would rather they kept the appointment.
Response from Company:
Hi Don, Thank you for your review. We are committed to delivering 5-star service, and that includes arriving on time and completing our work efficiently. Unfortunately, it does happen that technicians need more time than expected to complete work for a customer. We do our best to anticipate these situations to avoid inconveniencing our other customers as we understand your time is valuable. Your patience and willingness to reschedule is very much appreciated, and we promise to do all we can to exceed your expectations. Thank you for trusting us to care for your home Don. We appreciate your business!
5.0
Nick V.
Rockford, MI
3/25/2017
Our service professional Tim, was very easy to work with. We had a leak in the main house drain which he located and then described the most efficient way to repair it. Although the area was in a very difficult location, he solved every problem and finished in very good time.
Response from Company:
Hi Nick! Thank you for your review. Our technicians are dedicated to delivering exceptional service, so we're happy to hear that was your experience! No matter the plumbing problem, they have the skills and expertise needed to solve it quickly and efficiently. Thank you for choosing Service Professor Nick. We look forward to caring for your home again in the future!
5.0
Melissa M.
Grand Rapids, MI
3/16/2017
Response from Company:
Thank you for your review! We appreciate the opportunity to care for your home and look forward to serving you again in the future!
5.0
Wiliam F.
Rockford, MI
3/16/2017
We liked that he told us of all the options available on every problem we had. Really a nice man!
Response from Company:
Hi William! Our technicians are committed to the safety and comfort of our customers. Their thorough exploration of your water heater means they can provide unique options, all with up-front pricing, so you can choose the best repair or replacement option for your home and family. Our satisfaction guarantee means you can be confident in your decision to work with us! Thank you for the opportunity to serve you William. We look forward to caring for your home again in the future!
4.0
Paul L.
Lowell, MI
3/15/2017
Response from Company:
Thank you for your review! We strive to deliver exceptional service and your satisfaction is guaranteed. We appreciate the opportunity to care for your home!
5.0
Sally F.
Grand Rapids, MI
3/13/2017
My furnace went out on a Sunday morning. I was extremely pleased that they had someone here within an hour after I notified them. The two women I talked to on the phone were professional and thorough in their explanations of their service. The technician was also professional, efficient, and polite. He wore booties over his shoes while in the house and removed them when he went outside. He fixed the furnace in about 30 minutes and made suggestions for further maintenance. Of course, I wasn't happy about paying extra for a Sunday call, but that's nobody's fault but the furnace's. I would strongly recommend them.
Response from Company:
Hi Sally! We work hard to deliver exceptional service, so we're pleased to hear that was your experience with us! From our customer service representatives, to our technicians, everyone on the Service Professor team is committed to the safety and comfort of our customers. We also understand that heating emergencies are never timely or convenient. That's why we offer same day and emergency service...we want to keep you and your family warm! With your up-front pricing and satisfaction guarantee, you can be confident in your decision to work with us. Thank you for choosing Service Professor Sally. We look forward to caring for your home again in the future!
5.0
Josita M.
Allendale, MI
3/10/2017
because my service provider did not have a ladder high enough for my ceiling, he will come a second time with no added costs to me to hang a new light.
Response from Company:
Hello Josita! Our goal is to deliver fast, friendly service and the highest quality work. Because we carry equipment and tools on our trucks, we are able to complete most jobs on the first visit. Once in awhile, though, we find a situation like yours that requires a return trip. When it's an issue such as needing another tool or part, you never have to worry about being charged an additional fee. Our up-front price promise means you know ALL your costs before any work is completed...no unwanted surprises at the end! Thank you for choosing Service Professor Josita! We appreciate the opportunity to take care of your electrical project, and we look forward to serving you again in the future!
3.5
Chris S.
Grand Rapids, MI
3/2/2017
The home adviser price projection for project was $300-$500 for the project, I no thats just a rough guess butI had them put a garbage disposal in that I had already purchased, they just needed to replace the pipes underneath snake the drain and hook up disposal, also replace a faucet outside, could not have been more that $200 in parts, overall bill was over $1,000. Very pricey, might want to shop around. Like the quality but very expensive.
Response from Company:
Hi Chris! We believe our customers deserve exceptional service and the highest quality work...we are committed to your complete satisfaction! We also believe in providing up-front pricing so customers know exactly what a job requires and what it will cost before any work is completed. By providing our customers with this information beforehand, they can make the best decision for their home and family, even if that means working with another company. Our team's dedication to your comfort and safety mean you can be confident in your decision to work with us. Thank you for choosing Service Professor Chris! We sincerely the opportunity to care for your home, and we look forward to serving you again in the future!
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