The Service Professor, Inc. - HVAC

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48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 761-770 of 849 results
5.0 Dale D. Wyoming, MI
10/30/2014

Very courteous and polite installer who had obviously done many such installs. The results were outstanding and I would use them again in the future.

3.5 Barb Z. Wyoming, MI
10/28/2014

They were very willing to come out and give me an estimate and do the work. However, If you do have them come to give you an estimate it will cost you $59.00. So be sure you want them to do the job before you call them or you will be out $59.00 just for an estimate.

4.5 Paul H. Grand Rapids, MI
10/23/2014

While to cost of the work was more then I would have thought. Paul, the plumber who came, was good at explaining what he was going to do. He worked with us when it came to pricing. When the work was done he walked me through my house and showed me everything he had done and why he had done it. I would recommend them for any issues you have!

Response from Company:

What a great review for Paul. Thank you for taking time to share your experience with our plumbing technician so other home owners can see how many people trust The Service Professor with their homes electrical, plumbing, heating and cooling systems. We take pride in getting the work done right the first time so your family can enjoy coming home to a safe and comfortable home. We hope to return to help you with any future system needs.

5.0 Nancy S. Kent City, MI
10/16/2014

Excellent, professional service

Response from Company:

Thank you for the outstanding review. Each of our technicians strives to provide excellent work at each customers location. Professional and courteous work is how The Service Professor has grown its business since 1978. It is our grateful customers, like you who have shared their experiences with us that helps new customers decide to call and schedule work in their homes. Have a wonderful week, and we will see you the next time you need us.

5.0 Michael S. Pierson, MI
10/16/2014

Very professional and do great work. Installed a over the range microwave oven and ran exhaust fan ductwork outdoors to roof. GREAT JOB

Response from Company:

Being courteous and professional is what makes a great service provider company! Thank you for the wonderful review, and we are confident that you will enjoy your new microwave and exhaust fan for a very long time. We look forward to coming back to your home in the future to service your electrical, plumbing, heating and cooling needs.

5.0 Robert B. Grand Rapids, MI
10/11/2014

Fast, fixed the problem, a little expensive for the work performed.

Response from Company:

Thank you for taking time to post this review. We are glad that you put your trust in our company! Each of our electrical, plumbing, heating and cooling technicians are both courteous and professional. We also background check and drug test each of them for the safety of you and your family. Along with our policy of no hidden charges through offering up front pricing before the work begins, we can confidently stand behind the work performed with our customer service guarantee.

5.0 Paul K. Jenison, MI
10/9/2014

Very helpful, I will use them again.

Response from Company:

Thank you for the nice review. We love helping our customers to better understand how their home systems work, and what you can do to help maintain each one so it has a long lifespan. We look forward to returning to your home to help service your electrical, plumbing, heating and cooling system needs in the future.

4.0 Gail H. Dowagiac, MI
10/1/2014

The service professional listened to what I wanted, then gave me three different options and prices on how to complete the project. The final project is just what I needed.

Response from Company:

Thank you for the review. We are glad that your technician took the time to listen to all of your concerns and questions regarding your home's system. We are positive that he was able to answer all of your questions and explained options of how to best maintain your system. Sounds like your project was completed and we look forward to returning to your home for any future electrical, plumbing, heating and cooling needs.

4.5 Jeff D. Caledonia, MI
9/22/2014

Jim did a great job.

Response from Company:

Thank you for reviewing Jim's recent work at your home Jeff. Jim has been with our company for many years and we're proud of his attention to details, and his great customer service. If you need future electrical work done, please give us a call and ask for Jim to come back out, or call us if you need plumbing, heating or cooling service work. Each of our technicians are highly trained, background checked and drug tested for the safety of your family and home systems. Have a great week!

3.5 Frank J. Belvidere, IL
9/15/2014

the service person was very courteous and knew what he was doing. I was not pleased with the pricing of this company. They give you a good speech about their services at the beginning of their visit but when he finally quoted the price I nearly fell of my chair. It was about $00 to $400 ,more that I had expected. Thy must be making a huge markup on the water heater and they are heavy on the labor. This water heater was for a manufactured home which I know are higher priced, but not this much more. Because of the pricing I would have a difficult time recommending The Service Professor.

Response from Company:

Thank you for reviewing us. We are glad that your technician was professional and courteous. Regarding the pricing, we work hard to remain competitive with other companies in our industry. We also provide up front pricing before work begins, so there are no hidden charges. The Service Professor also stands behind our work with a guarantee and all technicians are background checked and drug tested for your safety. We stand behind the products and services we completed at your home and will keep your comments regarding pricing for the next time the management team reviews our policies and procedures during the year.

Photos

The Service Professor, Inc. - HVAC
15
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Water Service

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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