The Service Professor, Inc. - HVAC | Grand Rapids, MI 49512

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process

93% Recommended

48 Years In Business

Company Details

Verified Licenses
Bilingual

Contact

See Phone Number

4770 50th St SE
Grand Rapids, MI 49512

https://www.serviceprofessor.com/

Hours

Mon: —
Tue: —
Wed: —
Thu: —
Fri: —

Sat: —
Sun: —

Details

In Business Since 1978

Home Service in the Lansing, Kalamazoo & Grand Rapids areas

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

How We Got Started

I chose to work in this industry because I want to continually raise the standard of excellence and superior customer satisfaction for our friends, family and neighbors..

We started in this industry in 1978.

We describe our business as Family owned and operated

Community Involvement

Pine Ridge Elementary Education

Credentials

State Licenses

Limited Heating Service

#: 7117374

EXP: 8/31/2028
Hydronic Heating and Cooling and Process Piping

#: 7117374

EXP: 8/31/2028
Limited Refrigeration and AC Service

#: 7117374

EXP: 8/31/2028
HVAC Equipment

#: 7117374

EXP: 8/31/2028
Mechanical Contractor

#: 7117374

EXP: 8/31/2028

Memberships and Affiliations

Air Conditioning Contractors Association
Air Conditioning and Refrigeration Institute (ACRI)

Awards

Angi Seal of Approval
A+ Rating With Better Business Bureau

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Heating and Cooling
Furnace Repair
Heat Pump Repair & Installation
Competitive Pricing
Satisfaction Guarantee

Cities Served

Grand Rapids
Kalamazoo
Lansing
Wyoming
Muskegon
Battle Creek
East Lansing
Holland
Jackson
Portage
Willoughby
Bancroft
Clarksville
Alto
Sand Lake
Sidney
Colon
Lawton
Richland
Vandalia
Fennville
Byron
Nashville
Gowen
Benton Harbor
Ravenna
Saugatuck
South Haven
Edwardsburg
Rives Junction
Twin Lake
Bath
Sunfield
Eaton Rapids
Webberville
Leonidas
Coral
Allendale
Crystal
Sodus
Onondaga
Galesburg
Ceresco
Coldwater
Stanwood
Potterville
Decatur
Three Oaks
Douglas
Centreville
Lawrence
Ada
Whitehall
Carson City
Fenwick
Greenville
Hastings
Rockford
Fenton
Eagle
Coloma
Allegan
Scotts
Stockbridge
Mulliken
Okemos
Marne
Mears
Schoolcraft
Tekonsha
Grant
West Olive
Paw Paw
Union City
Watervliet
Parma
Durand
Munith
Lakeview
Maple Rapids
Palo
Marcellus
Freeport
Fremont
Athens
Holt
Three Rivers
Shelbyville
Edmore
Bangor
Baroda
Otsego
Dorr
Pierson
Ionia
Bailey
Conklin
Dansville
Mason
Dowagiac

Product Brands Used

Carrier
Coleman
Goodman
Hitachi
Trane

All Services Offered

Air Conditioning

Central A/C Repair
Central Air Cleaner Repair

Cleaning & Maid Services

Heating & Furnace Systems

Heat Pump Repair
Electric Furnace - Repair
Gas Furnace - Repair

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.6

849 Verified Reviews

5

655
4

103
3

29
2

21
1

11

Highly rated for

Overall Rating
Customer Service
Quality

Reviews

Write a Review

Showing 581-590 of 849 results

5.0 Kristine D. Grand Rapids, MI

9/22/2016

Install Electrical Switches, Outlets, or Fixtures

Was able to do the work right away while here giving estimate.

Response from Company:

Hello, and thank you for your review! We understand time is of the essence when it comes to home systems repairs. Because our technicians arrive to customers' homes in fully stocked vehicles, they're generally able to take care of any problems (and extra requested services) the same day. You can count on us to deliver fast, friendly service every time! Thank you for choosing Service Professor...We look forward to serving you again in the future!

3.5 Al G. Byron Center, MI

9/19/2016

Clear a Clogged or Slow Drain

He was professional and resolved the clog problem. The cost was higher than your estimate by a lot. Not happy about the cost.

Response from Company:

Hello, and thank you for your review! Our business model is to provide customers with several options, all with up-front pricing, so they can choose the best solution for their home and budget. Once an option is chosen and approved, the price doesn't change. We take great pride in providing quality work in a friendly and professional manner, and we work to earn the right to care for all your home systems repair and installation needs. If you ever have any questions about an option or the work to be done at your home, please feel free to ask. We are here for you! Thank you for choosing Service Professor!

5.0 Adele M. Lake City, MI

9/18/2016

Install or Replace a Water Heater

Very professional, very courteous, cleaned up after themselves and even took the time to explain various functions of new hot water heater And took the time to explain hot water issues to troubleshoot at our other home. Enjoyed the service and professionalism!!!

Response from Company:

Hi Adele! Thanks for your review! We strive to provide exceptional service to our customers. To us, that means showing our customers and their homes the respect they deserve. We want to be your trusted resource for all your home systems repair and installation needs, so you can always count on us to explain issues and provide several options. Thank you for choosing Service Professor Adele! We look forward to serving you again in the future!

5.0 Mike S. Grand Rapids, MI

9/12/2016

Install or Repair a Toilet

Jim Haynes did a professional and very thorough plumbing inspection. The repairs and toilet installation appear to be top rate. Highly recommend

Response from Company:

Hi Mike! Thank you for leaving us a review. Like all of our technicians, Jim strives to deliver quality, friendly service to every customer every day. We appreciate the trust you've placed in Service Professor and we look forward to serving you again in the future!

5.0 Fawn N. Ada, MI

9/2/2016

Install, Repair or Replace Plumbing or Fixtures

Great guidance with expert opinions on several issues that presented themselves. Very professional presentation, yet friendly at the same time. Clearly takes his work very seriously; cares about his customers.

Response from Company:

Hi Fawn! Thanks for your review! We always want to be sure our customers feel comfortable and well-informed. Helping you find the best solution for your home and family is a top priority for us! Thank you for choosing Service Professor. We look forward to serving you again in the future!

4.5 L M. Wyoming, MI

8/30/2016

Install, Repair or Replace Plumbing or Fixtures

prompt service and was glad to see I had options for the services performed. I will use them again

5.0 Jaime D. Wyoming, MI

8/24/2016

Repair or Install Gas Piping

Clear explanations. Great service.

4.5 Robert D. Ionia, MI

8/23/2016

Clear a Clogged or Slow Drain

great follow up after work was performed.

2.0 John M. Grand Rapids, MI

8/22/2016

Clear a Clogged or Slow Drain

Toilet started leaking again in s few days. They are coming out again to fix it. Hopefully they get it right the second time.

3.5 Bill A. Grand Rapids, MI

8/19/2016

Install, Repair or Replace Plumbing or Fixtures

They were Prompt, Courteous, Professional, Efficient and EXPENSIVE

Showing 581-590 of 849 results Showing 0 of 0 results

Page 59 of 85

Photos

The Service Professor, Inc. - HVAC

Random Photos of Crew

Water Service

Find More Pros

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

Plan Your Project

The Service Professor, Inc. - HVAC

HomeAdvisor Screened & Approved

Achievements

Company Details

Contact

Hours

Details

In Business Since 1978

How We Got Started

Community Involvement

Credentials

State Licenses

Memberships and Affiliations

Awards

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Air Conditioning

Cleaning & Maid Services

Heating & Furnace Systems

Related Services Available from Other Pros

Cost Information

Achievements

Ratings

Highly rated for

Reviews

Photos

Find More Pros

Get a Quote from

is not currently accepting service requests from HomeAdvisor in .

is not currently accepting service requests from HomeAdvisor.

HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

Licensing

State Business Filings

Ratings

Corporate Accounts

Ready to start a project?

Ratings You Can Trust

Final Step - Confirm Your Appointment: