Groundworks

It went pretty well. They did make a minor mistake in cutting the pipes, but we got it resolved. They were on time and professional. I would recommend them to others.

We never had that kind of work done before, so I would say their price is pretty reasonable. My husband dealt with them mostly but as far I observed, they were very professional, were very pleasant to work with. I would not have any bad comments about the workers at all. They put plastic down everywhere because they were digging but they keep everything clean and they clean up everything they needed to. I will use them again for sure. I would recommend them.

Took a day longer than expected only because of the unforeseen foundation thickness. This was a fault of the builder.

     I have forgotton the guys name who came out for the estimate but he throughly eplained what they were going to do! He answered all questions we had. I had a $300 off coupon from Angies and he readily accepted making a $3000.00  $2700.00. The workers that came out were very fast at their job and told us to call if we had any issues. He ssid just call if there was amy problems and a service man would be out in a day or two after we callled to inspect what was wrong and someone would be out to repair it. They were also on time which is unusal in  our experience. were any . Vood company to deal withery impressed with the fast repairs. Good Company to deal with!!!

Inspector cam out and look at area and discussed what work would be done, set a date where the work crew would come and do the work. Explained warranties of all work.  Received call two days before work scheduled to confirm appointment and work to be done. Work. Crew foreman called morning of appointment to say they were on their way to site.  Crew arrived promptly on time and began job - a lot of left behind material was removed from crawl space area and placed on the curb. Job completed in less than 4 hours - foreman conducted site inspection and explained warranties, sign final paperwork and crew left taking all stuff that had been pulled out from the crawl space.

The team that worked with us did a great job, protected our floors with protective plastic, covered up furniture in our basement with plastic to protect it from dust from the work, and cleaned up before leaving. Very professional. I would not hesitate using them again if we need work on our basement or foundation. They even returned to our house to answer some questions concerning some new squeaks in the floor, discovered the reason and gave us simple ways to solve it. Each time we called we with questions we were given answers and shown much patience.

very happy with all work preformed--unhappy with the missleading plumbing permit costs

4 years ago they installed a full perimeter waterproofing system in my basement. I started to get a little sewer smell in the basement after the work was finished so i called and asked if it was anything that they could have done to make it smell like that down there. i was assured that it had nothing to do with them and everything was done correctly, mind you they didnt send someone out to look at it, i was told this over the phone. Fast forward to this year and i was having more work done on my drains in my basement by a MASTER plumber. He had both my sanitary and my storm drains exposed and he told me they had tied into the sanitary system and not the Storm system, which is what they should have tied into. so thats why i had an intense sewer odor in my basement for 4 years. So i called them and explained the situation, they told me that it was right on the paper work and blah blah blah. so finally they sent someone out to look at it.  he comes in and looks at it and he too realized  that they didnt hook it up right. i had him take pictures and told him to have his boss call me. so they called me back and basically tried to point fingers at everyone else in the company on who's fault it was. He also admitted that it has not been up to code for that last 4 years. Then he proceeds to tell us that they are gonna have to dig up more of my floor to fix it correctly and that they wouldnt be covering any of the costs to fix said floor. I had to threaten with litigation for them to finally agree to fix it correctly and pay for the flooring to be replaced. Now The Master plumber i had doing my work set it up to the point where all they had to do was run there pipe to a spot that he already setup for them to tie into. So he basically did half the job for them. So they come in hook up the pipe and re cement my floor, but they failed to clean up ANYTHING. Mud all over my basement floor and walls along with cement on my walls. Also mud all in my breezeway and on my door leading to the outside. My wife sent them an email and they failed to respond at all. Needless to say we will never be using them or recommending them for anything ever again. Come to find out the people they have running your DRAIN systems arent licensed plumbers and apparently dont know how to tell a SEWER drain from a STORM drain. So i caution everyone that has a system with them, you might wanna make sure that yours is hooked up properly.

We were very pleased and satisfied. They came right out and gave us an estimate and stuck to that estimate the whole time. I would highly recommend them.

On the scheduled day of service the site foreman went over all the project scope again, however, his dimensions were different than Jeff's.  These differences cause a $200.00 project cost addition above what we agreed to pay when the original contract was drawn up and acknowledged by FSM & my husband and myself.  With a quick calculation on what we originally paid per sq. ft to what this change would cost per the additional sq. ft we agreed to move forward with the additional cost.