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19 Years In Business

Company Details

Contact

Serving You Locally
Livonia, MI 48150
https://www.groundworks.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
503 Verified Reviews
  • 5
    394
  • 4
    43
  • 3
    22
  • 2
    12
  • 1
    32

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 331-340 of 503 results
5.0 Kay K. Garden City, MI
1/24/2015

With limited space to work (crawl space only 16" high), the job was completed as scheduled.

Response from Company:

It's great to hear you are satisfied with the work we did in your crawl space, and we appreciate your feedback. Thanks!

3.0 Carol M. Dearborn, MI
1/22/2015

unknown

Response from Company:

We apologize for the delay in getting your work completed. That is not how we normally operate and we are very sorry to hear of your experience. We have addressed this issue with our staff, as our goal is always exceptional service. Thank you for your feedback.

5.0 Michael G. Midland, MI
1/22/2015

unknown

Response from Company:

Thanks for your review, that’s great news! Our exclusive Vapor Loc Elite crawl space liner is an excellent solution to reducing radon and sealing out all other soil gases! Thanks for choosing FSM!

5.0 Thomasina W. Detroit, MI
1/14/2015

unknown

Response from Company:

Thank you for sharing your experience. We are pleased to hear that the job was completed to your satisfaction and our staff and crew met all of your expectations. Thanks so much for choosing FSM, we appreciate your business.

3.0 Aida O. Ann Arbor, MI
1/14/2015

unknown

Response from Company:

We are sorry to hear of your experience. Our Operations Manager will be in contact with you to discuss this situation further.

5.0 Paul L. Delray Beach, FL
1/5/2015

They showed up on time and were done in less than one day.  More like a half-day.  Makes one wonder about the price but the remedy was much faster, cleaner and cheaper than excavating outside my home and fixing the wall from outside.  The indoor solution by FSA carries a lifetime warranty and costs 1/4 the amount of a messy outdoor excavation.  To me, it was a no-brainer.   If money is not an issue, have them do all the drywall/stud work before and after the job.  It took me forever to wrap up this part of the work and hire a drywaller to tape/mud all the seams.  I'm cheap, so I did it myself, but it was a hassle to re-install pieces of wall studs which were cut two feet from the bottom plate, and reinstall the bottom plate itself.

Response from Company:

Thanks for choosing FSM! I’m glad to hear you are pleased with the work we performed to waterproof your basement. FSM prides itself on providing customers an exceptional experience and this includes refining our skills to make the process as speedy as possible. Thanks for your review.

5.0 Dan P. Livonia, MI
12/24/2014

Our basement had developed small seeping leaks in a couple places.  We had another company come to fix it several years prior.  They put in an underground drain pipe along one wall but it wasn't working any longer.  In a heavy spring rainy season, the basement would have places that seeped.  This company put in a new drain around the entire floor and explained to us that there was iron in the ground water,  and that we would need to keep the drains open with periodic treatments of Clorox.  They also put a plastic matting on the walls that should prevent any more seeps.    After they finished the work, which also included a new sub pump and backup, we had a three day power outage.  The back up system kept working the entire time.  The system they designed was really nice and worked just great.  Our basement was entirely dry. The crew that did the work didn't reattach our electrical outlets.  However, when I called the company to complain about it, they paid for an electrician to come and connect the electrical outlets to the walls.   It was not difficult to get them to do this work. This company had us remove everything, like the basement stairs at the bottom.  The last company did that themselves and put them back.  

Response from Company:

Thank you for taking the time to write a review....and thanks for putting your trust in us to correct your water issue permanently. We pride ourselves on our industry-leading products and our customer service. Glad we could get someone out to reconnect your electrical outlets.

5.0 Robert F. West Bloomfield, MI
12/19/2014

unknown

Response from Company:

Thanks for your review. We are pleased your entire experience with FSM was positive and met all of your expectations. We aim for Exceptional service on every job!

3.0 Joanne H. Madison Heights, MI
12/19/2014

unknown

Response from Company:

We're sorry to hear you were not satisfied with the original work completed on your home. We will address this issue with our staff, as our goal is always quality work and Exceptional service. We believe a company should be measured not only by the quality of their work, but also how they respond where there is a problem. Glad to hear our Production Manager worked out an acceptable resolution with you and you are now completely satisfied. Thank you for your feedback.

5.0 Sherrill M. Ypsilanti, MI
11/20/2014

We ended up going with the Foundation Systems of Michigan which we've had just an amazing, just a really great process with. They were extremely responsive, helpful, not concerned about the time and questions that we had. They just spend as much time as we felt they felt we needed. We haven't done the repair yet, that's coming the second week of December, but we're all set and have plans and have agreed with the contract. I definitely think Foundation Systems of Michigan should get wave reviews which they have other places as well. They're just excellent. They're very comparable to other quotes we received and they also have high quality materials. They definitely have a wide range of materials that you could choose from which I appreciated.

Response from Company:

Thank you for your feedback and for choosing FSM. We are pleased you are confident with the choice you made, and happy with our full-line of products.

Photos

Groundworks
5
Foundation
6
Crawlspace
5
Concrete
4
Basement

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