- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process88% Recommended
19 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 261-270 of 503 results
5.0
Ed S.
Gaylord, MI
7/8/2016
unknown
Response from Company:
Thank you for your positive rating. We really appreciate your feedback.
5.0
Ruth W.
Grosse Pointe, MI
6/29/2016
They were very neat, organized, friendly, and professional. While they were doing the work we weren't able to be home and we completely trusted them to be there. They were very protective of our home and made sure no one entered the property.
Response from Company:
Thank you for your kind words. I look forward to sharing your comments with our team. I am happy we provided you peace of mind while working at your home. We treat your home as if it were our own.
4.0
Dianne S.
Southfield, MI
6/24/2016
unknown
Response from Company:
Thank you for taking the time to provide us with your feedback. We always strive to improve our company and the level of service we provide. I am glad to hear we were able to make it right. Don't hesitate to reach out if you need anything else.
5.0
Richard C.
Detroit, MI
6/7/2016
unknown
Response from Company:
Thank you for your review.
4.0
Charles R.
Ypsilanti, MI
5/23/2016
unknown
Response from Company:
Thank you for your comments. It is with your feedback that we are able to improve and provide exceptional customer service. I am sorry to hear your subcontractor did not provide the level of customer service we strive for at FSM.
5.0
Art A.
Alanson, MI
5/19/2016
unknown
Response from Company:
Thank you for taking time to share your experience. I am happy to hear you are pleased with our company, especially our wonderful team. I will certainly pass along your compliments to Bill Stone and the installation team.
5.0
Michael D.
Canton, MI
5/19/2016
unknown
Response from Company:
Thank you for your kind words. I am happy to hear you were pleased with your original experience and continue to be pleased with out service. I will pass along your comments to Stephen.
5.0
Blake H.
Taylor, MI
5/12/2016
I'm a huge fan of this company. I've had them out two different times for two different jobs and it always goes very well. The inspectors (sales people) are never pushy and very knowledgeable. The work crews are professional and hard-working. The job is completed on time every time. It's expensive work but well worth the peace of mind.
Response from Company:
Thanks for your review. We are fortunate to have a team of genuine and passionate employees who love what they do, I am glad they provided you with a positive experience.
5.0
Beth S.
White Lake, MI
5/7/2016
unknown
Response from Company:
Thank you for your review. We strive to provide the best possible service to each and every customer, happy to hear you had a positive experience.
3.0
Dion T.
Ypsilanti, MI
4/26/2016
I have to say that every single person I encountered was very pleasant, polite, and displayed exceptional customer service. My sole issues were the following: First, the initial "pestering" calls - they seemed to call every other day trying to find out if I'd made a decision on using them, even AFTER I'd responded and told them we would contact them when we're ready. Second, I'd had a seller's inspection done, so I sent the quote to the home inspector for his opinion, and he thought it was a bit higher than he'd expect, so that was initially concerning. Third, and worst of all, the installer did not mount the stantion properly; luckily the city building inspector caught it, because I had no idea how it was supposed to look. The installer was supposed to attach the stantion to the floor beam, and didn't seem to realize it until the inspector pointed out the holes in the top of the stantion for inserting bolts. Without the bolts, there's nothing to stop the beam from sliding off the top of the stantion (over time). Despite those issues, the crew was polite and professional, and they covered everything up. The building inspector added that the work they did was good, they just should not have missed something so basic and critical. I would use them again, but they wouldn't be my first choice and I'd probably have someone who's experienced with this to observe/review the work. I want to grade them higher, but the stantion issue was surprising and concerning.
Response from Company:
Thank you for your comments. We apologize for the work that was incorrectly performed, thank you for the opportunity to make it right and for trusting us with additional work performed at your home.
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