Groundworks

they were extremely friendly, they walked us thru every step of the process and the work was done quickly  and efficiently.  They were polite and professional. I would recommend them to anyone.

Punctual. Good experience.

He was accommodative, he didn't include other fees during the quote. They worked hard and got it done in a day. The end result was beautiful. It was a great experience.

My basement was leaking water in 2 places.  The repairman from Foundation Systems of Michigan inspected the leaks and gave us a quote of $1100 to fix both leaks.  I accepted the quote and scheduled a day for them to do the repair. A day later, the repairman called and told us that after he discussed the condition of my basement with his boss, they determined that I could probably fix one of the leaks myself by applying some sealant to the edge of my front patio.  With that, they reduced the quoted price of the repair to $250.  They performed the $250 repair a couple of days later. In the meanwhile, I applied the sealant as they suggested and fixed the 2nd leak myself at no more than $20. I really appreciate Foundation Systems' professionalism and honesty and will be glad to recommend them to anyone who has a basement leak. 

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Very well. The crew came and walked me through what they were going to do. They immediately put plastic on the stairs to the basement and a shield up to block of the open area to the basement. They also covered everything in the basement with plastic to protect it from dust. It took several hours and the work was loud, but it did involve breaking the floor way. They left the basement in fairly clean condition. They had to move a sink that the inspector did not say I needed to move. There was some minor damage, but the sink was already in poor condition.

The estimate went well. The gentleman said that the minimum they charge is $1500 which I found odd, but he was honest in that the waterproofing job was less than that and suggested I let them replace my sump pump (along with the lining, cover and everything) which needed to be done anyways.  The work crew I was less impressed with. There was no initial walk through that was promised. I just showed them the area and they got started without really explaining what they were going to to. They had to access the basement wall at the floor so they cut the studs, which I knew they would, but then just left them hanging there and told me not to replace them for 2 weeks so the new concrete could cure. The problem is they didn't brace the cut studs in any way, putting all the weight on the drywall and the walls nearby. I went and had to jam some 2x4's underneath because I could see the wall bowing down. They also broke a PVC line that ran from my tankless water heater to the sump and their solution was to tape it up. Now it leaks when I use my hot water and I get to go replace that part of the pipe myself. The only nice thing I can say about the crew was that it was estimated as a 4 hour job but they were in and out in 2-3 hours. I was thinking of having them waterproof my entire basement before I finish it but I will definitely not be contacting them again. UPDATE 5/28/14 - I have modified my grades. Foundation Systems of Michigan gave me a call today regarding my review. They were sincerely apologetic over the couple mishaps. I won't go into details but they did agree to make it up to me for the broken pipes and they explained the reasoning behind why the wall was not braced. I found it very professional that they contacted me so quickly and am pleased with the effort to make amends.

I called them for a quote and they ended up doing up something else for me. They did some floor jacking. They walked me through everything, answered everything. They were just really on top of everything.