- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process88% Recommended
19 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 401-410 of 503 results
4.0
Roberta D.
Ann Arbor, MI
10/8/2013
Everything went as planned. Only problem was the people they reccomended for concrete work were not good.
Response from Company:
Thanks so much for your feedback.
5.0
Jerry B.
Rochester, MI
10/8/2013
good
Response from Company:
Thanks for your feedback. Glad to hear our PolyLEVEL system gave you the results you were looking for. Thanks for choosing FSM.
3.0
Michelle D.
Farmington, MI
10/1/2013
There were two days scheduled for the outside work and one day for the lifing of the interior floor and each had a different crew. The exterior work crew arrived right on time. The first day was the digging of the trench around the the house foundation on the corner that was sinking. I was not happy when the crew demolished 3 foot round pavers, instead of putting them to the side for me to reuse. By the same token they were careful to take out my three large hydrangias and they replanted them succesfully when they were done. While digging the trench where the peirs need to go in they broke the main water line and my back yard was a mushy mess. At least they pumped the water away from the house as to not cause any more damage or leaking into my basement. The piers were installed and the dirt was back filled. The area on my patio where the concrete was repored was not done well. Its already chipping and crumbling. The very heavy excavator that was on my patio during the dirt removal around my house for the trench left the concrete uneven and a tripping hazard. When they tried to fix it by slab jacking it mad a minor difference but its still unsitly with the cracking and chunks of concrete that are coming off. The last straw was when the team leader left me a customer satisfaction survey and made it very clear that a good rating would get them a bonus. I didnt need to know that. The interior work was much more satisfactory. They only took half of the time alloted and were very willing to explain the details to me.I was very happy that the interior floor was returned to its original hight and the cracks were closed as well as the gap from the floor to the baseboard trim.
Response from Company:
Thank you for your feedback. Regarding the broken water line, we’d like to point out that [member name removed] was called out to your home to mark all utilities, however, they did not mark the water line that you referred to was broken. We cannot be responsible for water lines that the city does not mark. However, it should be noted that we did repair the water line the same day with our plumber at no expense to you. Regarding the patio repairs, since 3 feet of the patio needed to be removed in order to install one of the Piers, our crew did their best to patch the area. We are sorry the end result did not live up to your expectations, and our records indicate that our Superintendent worked out an acceptable resolution to this problem with you. Thank you for choosing FSM. If you wish to discuss the work done on your home further, please don’t hesitate to contact our Customer Relations Manager
5.0
Charlotte T.
Clinton Township, MI
9/19/2013
They were here right at 8:30 a.m. the time they told us.  They were the cleanest best group of men that worked as a team like I have not seen in a long time. They were all friendly and hard workers and got the job done in just about 2 hours... Fantastic ... So impressed with how they taped plastic over everything from ceiling to floor so no mess when they jack hammered the cement floor out. They cleaned up everything if it weren't for the wet cement which was done very neatly you would never know they were here.  I would highly recommend this company.
Response from Company:
Thank you for sharing your experience with FSM. We are pleased to hear that the job was completed to your satisfaction and our staff and crew met all of your expectations. We aim to WOW all of our customers! Thanks so much for choosing FSM to keep your basement dry, we appreciate your business.
5.0
Ken K.
Otter Lake, MI
9/10/2013
It went well. It passed inspection the first time. They came in and did their work. It only took a few hours and they cleaned up everything well.
Response from Company:
It's great to hear that all went well and that the waterproofing wok was completed to your expectations. We pride ourselves on our staff and crew, and the level of customer service that we provide. Thank you for choosing FSM....we appreciate your business and your feedback.
5.0
Sandra S.
Rochester, MI
9/10/2013
Everything seemed to go great. The crawl space looks good, but the turtle door leaks in the rain. Just realized before holiday. Waiting for them to re-install.
Response from Company:
Thanks for your feedback. Glad you are pleased with the work completed in your crawl space. Our Service Manager will be contacting you to resolve the issue with your access door. If you need additional assistance, please don't hesitate to contact our Customer Relations Manager. We aim for complete satisfaction! Thanks for choosing FSM.
5.0
Marian K.
Alma, MI
9/7/2013
The service went great.
Response from Company:
Glad our technician took good care of you !! Thanks for choosing FSM.
5.0
John L.
Sterling Heights, MI
9/4/2013
A Three man crew arrived at appointed time,and did a great job of leveling my 35 year old patio which had to be raised about 6 inches. Very professional and polite. My wife and I are very happy and will use them again in the future.
Response from Company:
Thanks for choosing FSM for your Concrete Leveling needs. Our PolyLEVEL system is simply the best choice when it comes to sinking, settling concrete. Glad to hear you and your wife are completely satisfied.
5.0
Natasha H.
Westland, MI
8/29/2013
We are selling the house and already had an offer that we had accepted. Â We needed the driveway leveled before FHA appraisal and despite being very heavily booked, they were happy to work with us to make that happen. Â The work crew was on time, cleaned up after themselves, and kept me informed throughout the process. Â I would absolutely work with them in the future and strongly recommend them
Response from Company:
Thanks for your feedback! Glad we were able to fit you in our schedule and meet the demands of your FHA requirements. We always strive to meet our customer's needs......thanks for your business!
4.0
Robert T.
Utica, MI
8/21/2013
Work was performed to my satisfaction.
Response from Company:
Thanks for choosing FSM. Great to hear our crew was able to leave you completely satisfied. We are Foundation Experts and pride ourselves on our industry leading products, our crew, and our customer service!
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