- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process88% Recommended
19 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 91-100 of 503 results
1.0
Bobby D.
Farmington, MI
10/21/2021
Worst experience ever with them. They promised to fix the small leak in my basement. During installation I told the foreman I specifically thought the dry well location was way too close to the house and that it should be put in the back yard. He said there is no way it would flood and worst case it would get mildly damp in the front yard if it rained a ton (in hindsight because they didn't want to do the extra work of putting it in the correct location). That was definitely not true as almost immediately it overflowed. This flooded not only our basement but also our elderly neighbors basement and garage too. My pregnant wife and I had to literally stay up all night mopping up the basement so that it would not be ruined until get could get an emergency plumber to come out the next day. Their incompetence almost put my wife into premature labor due to the physical exertion of having to stay up all night mopping even though I tried to do as much as I could. For well over two months I have left numerous messages with the company as well as my salesman, Alan Free, who very much apologized to me for their incompetence and told me a manager would call me back. They still have not called back. Totally unethical and incompetent. Just not right for them to charge thousands of dollars, create a bigger problem, and refuse to do anything about it.
Response from Company:
Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred and for the lack of communication. We have brought your comments to our management team's attention and our manager will reach out to you to resolve this as quickly as possible. - Foundation Systems of Michigan
1.0
Marie H.
Canton, MI
10/12/2021
The technician left the sump pump unplugged after completing a repair and my basement flooded after rain storms. FSM admitted the technician made a mistake. They gave me a refund of $1000 for the service and advise me they no longer provide this type of installation. I have 2 spots in my basement where the work was performed including the cement work. There is also a panel on my wall that is useless. I had to hire a firm to take out all the items damaged in my basement from the water. I sent them the bill and they would not refund the money. It cost me over $500 to have the items hauled away and I also had to get the water out of my basement and clean up the mess. They told me to contact my insurance company because they were not responsible for personal items. I told them the sump pump water damaged was not cover under my insurance policy. I would never use this company again.
Response from Company:
Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we can learn more from our customers. We have brought your comments to our management team's attention for their review. - Foundation Systems of Michigan
5.0
Douglas W.
Virginia Beach, VA
9/24/2021
The work went well along with some supervision by me. The building inspector approved the work by FSM.
Response from Company:
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Foundation Systems of Michigan
5.0
Theresa B.
Virginia Beach, VA
9/24/2021
Excellent! Hardworking crew, and very courteous. They did an amazing job! The foreman was very knowledgeable, and answered all my questions. Would definitely hire them again.
Response from Company:
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Foundation Systems of Michigan
4.0
Barbara H.
Southfield, MI
9/22/2021
They did ok. The basement is noting leaking at this time
Response from Company:
Hello! Thank you so much for this awesome review. We're glad we were able to meet your expectations. - Foundation Systems of Michigan
5.0
Dave W.
Pinckney, MI
9/21/2021
great make sure you get brad f as your tech
Response from Company:
Hi! We appreciate you taking the time to share this review. We'll be sure to share with him! - Foundation Systems of Michigan
5.0
Aaron W.
Virginia Beach, VA
9/21/2021
Better than expected
Response from Company:
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Foundation Systems of Michigan
5.0
Jonathan G.
Waterford, MI
9/21/2021
Excellent! all the way from inspection/quote to installation being done. we have not had any problems since the work has been done
Response from Company:
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Foundation Systems of Michigan
5.0
Damian F.
Virginia Beach, VA
9/21/2021
Excellent! The concrete cutting crew on the second installation did not place floor protection on the entire path and I had to clean up a lot of mud in my gym. That was a small inconvenience that could have been easily avoided, but the system and the workmanship are excellent
Response from Company:
We appreciate you taking the time to rate your experience. We are truly sorry for the issues that occurred with clean-up after the project was complete. With this feedback, we can inform and educate our team/s moving forward. - Foundation Systems of Michigan
5.0
Jeff P.
Virginia Beach, VA
9/21/2021
extremely well. Two excellent crew. Clean, efficient, personable. Pricey but job well done.
Response from Company:
Hello! Thank you for providing this feedback about pricing. We appreciate you taking the time to rate your experience with us. - Foundation Systems of Michigan
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