Basement Waterproofing Specialists

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17 Years In Business

Company Details

  • Verified Licenses

Contact

127 2nd Avenue
Collegeville, PA 19426
http://www.basementwaterproofingspecialists.com

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Basement, Crawlspace & Exterior Waterproofing
  • Structural Foundation Repair & Installation
  • Crawlspace Encapsulation & Mold Remediation
  • Exterior Drainage & Storm Water Management
  • Basement Egress - Window & Walkout
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

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Ratings

4.3
442 Verified Reviews
  • 5
    316
  • 4
    64
  • 3
    23
  • 2
    13
  • 1
    26
Showing 71-80 of 442 results
4.0 Shannon K. Newark, NJ
4/14/2021

Good job

Response from Company:

Shannon we at BWS are delighted that you had a great experience with our company. If there is anything you need please feel free to call.

5.0 Lauren K. Blackwood, NJ
4/4/2021

Response from Company:

Thank you, Lauren, for taking time out of your day to write a review. We are glad you are satisfied with the work that was done.

5.0 Charles J. Chatham, NJ
3/16/2021

They showed up with about a dozen guys and banged out french drains in my basement and separate crawl space in a day. I met with them on a friday and a week later the team was working. I haven't seen the Basement and crawlspace this dry in a long time (even after the snow melt this year) I'm almost looking forward to the next rainstorm.

Response from Company:

Great to hear Charles!! our company is glad you had a good experience. If you need anything please reach out to the office. Stay dry! Thank you for taking the time to write a review.

3.0 Vincent M. Florham Park, NJ
3/16/2021

Expensive and had to come back to do a follow up job to further waterproof window and tried to charge me more for that. Took a long time to get them to refund that and also to get me proof of work for insurance company

Response from Company:

Anthony sorry to hear you were not satisfied with your experience, As our service department manager explained that we only warranty the cove area where the system is installed, therefore window well taps would be considered additional work. To satisfy our customers we were willing to work with you and reimburse you for the window well tap. We apologize for any delay in receiving your reimbursement as for our accounting department is very busy. If you need assistance with anything, please feel free to reach out.

5.0 Maria R. Allentown, PA
3/14/2021

Good experience, only issue was the moving of my furniture. It was piled up and uncovered which I didnâ t appreciate. I did complained and the individual I signed the contact did the right thing. I called and complained but wasnâ t assured the company would take care of it or was concerned, only went I complained to the person I signed up with was caring enough to handle the issue!

Response from Company:

Maria thank you for taking time out of your day to write a review, we are aware of the situation and the crew did take pictures of your things. we are glad nothing was damaged, you were compensated for your troubles. If you have any other concerns or questions feel free to reach out to our company.

5.0 John M. Kingston, PA
3/12/2021

Great company. They were professional from start to finish. Senior estimator, Candace, was knowledgeable and friendly. Estimate was very reasonable. Work was scheduled and completed promptly. Nick and his crew were great. They worked hard and completed the job in a few hours. They were polite, courteous, and cleaned everything up upon completion. I would definitely use them again.

Response from Company:

John, we are thrilled to hear you had such a positive experience with us! Our goal is to treat each home as if it were our own. If there is anything else you should need from us, please feel free to call us.

5.0 Jim V. Oreland, PA
3/2/2021

We had 2 foundation cracks running from corner of basement window to the floor. Their recommendation was not to just fill in the cracks, as others suggested, but to also reinforce the structural integrity of the foundation with a solid steel plate bolted over the repaired crack. That approach made much more sense to me than the other recommendations I'd received. I hired them and they were onsite within 2 days and completed all work in a single day. We've since had excessive rain and the repairs have held up and the basement is still dry.

Response from Company:

Jim, Thank you for the great review. I'm glad that we were able to help, solve your wall issues. We take our guarantee very seriously and want every customer to have a great experience.

1.0 Robert S. Danville, PA
2/18/2021

Did not do a very good job. put pipe together with no glue and it leaked. Some of the concrete is cracked.

Response from Company:

Robert, We're sorry you hear you've had a negative experience with our company. Sometimes if the concrete dries too quickly, it can cause surface cracks to form in which case we typically return to fill them. This happens often when a customer runs their dehumidifier immediately after the work was completed. If you'd please reach out to our service department, we'd be happy to assist with the cracks as well as the leaking pipe.

5.0 John B. Parsippany, NJ
1/31/2021

The installation staff were professional and clean. They came in completed the job within a day and, when they left, there was no sign of them ever being there. I recommended them to my nephew who also used them. Thanks for a worry free basement.

Response from Company:

John, you are welcome!! and thank you for referring our company. At BWS we strive to satisfy our customers and keep them dry.

5.0 Margaret K. Wilmington, DE
1/25/2021

The Basement Waterproofing Specialists team showed up on time and got right to work. They finished the project in only 2 days. Other companies told us it would take them a couple months to even start the project and then it would take 4+ days to complete. BWS came ready to work 1 week after we signed the contract. The team was hard working and respectful. They did a great job cleaning up at the end of the project. Two days after they finished the basement we got A LOT of rain, and the basement was as dry as could be. We recently had a contractor tell us we had the driest city basement has had ever seen.

Response from Company:

Margaret Our company is glad you had a great experience with us, we pride our company on being efficient and able to get the job done in a timely manner. Thank you.

Photos

5
Roughcasting
8
Awards
28
Waterproofing
5
Molly
2
Inspectors on the Job
7
Waterproofing a Basement
6
Media
2
Basement Waterproofing Specialists Systems
4
Proper Containment
2
Mold Remediation
Structural Repair
Before and After Stone Work

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