- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
17 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: 11:00 AM - 5:00 PM
Achievements
Service Details
Areas of Expertise
- Basement, Crawlspace & Exterior Waterproofing
- Structural Foundation Repair & Installation
- Crawlspace Encapsulation & Mold Remediation
- Exterior Drainage & Storm Water Management
- Basement Egress - Window & Walkout
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Reviews
Write a ReviewVery professional and carefully explained the work needed to be done. Work crew showed up on time and completed the job ahead of schedule. Respectful of my home with use of their equipment, and respectful of my neighbors with parking of their vehicles. Overall satisfaction with the completed work.
Vivian, thank you!!
When they sprayed my roof for mold, they did not make sure that it went over into my other attic. The white spray covered items that I had stored in that attic.
Overall, a good deal for the money to fix a bowing wall and some stair step cracks. Sales tactics were a little high pressure with the offer of lowering the price if I signed right then and there, which is annoying. Work was done in a timely manner, good overall workmanship and they cleaned up afterwards.
Thank you for your review. If at anytime you'd like to discuss this further please feel free to give us a call.
Nice to work with Sales, Foreman and Crew. Cleaned up pretty good. Professional workmanship.
Thank you S R.!
My basement was finished in 1 day. The basement was left a mess even when the other guys returned to put things back. My basement is still a mess. My washer is acting up. I don't know if it is because it was moved twice. I have a list,. I could go on. Not happy. My son works 3 jobs and goes to school, he can't help me much.
Hello! Thank you for your kind words. Arlene, after investigating this I found that someone spoke with you and you stated the problem with the washer machine turned out to be a button that was "sticking" into place due to it's age is that correct? Further, that both verbally and on the contract items were not to be moved back by the company but were by request? When I asked about this, they stated "We weren't contracted to do it but we did to help her out because of her situation". Which I can only imagine means that you asked these men to move these items? Is that correct? Further, that because they helped you do this they were then bound by your judgement of moving the items? This is where I'm confused because on the contract it looks to have been very specifically written in that no items were to be moved back. Please feel free to contact me. 1-800-700-9171.
Very prompt service. Work was completed in a timely manor. Would defiantly use Basement Waterproofing Specialists in the future and recommend to family / friends.
Called and in 2 days estimate and work was completed. Knew exactly where to pinpoint mold. House passed mold inspection upon the completion of their work.
This company is NOT a mold remediation company. They may have a nice presentation book showing certifications when they do the hard sell, but the ACTUAL WORKERS are not trained or qualified (and if they are they don't comply). They did not seal off or do proper containment( with negative air PRESSURE WITH HEPA,) they contaminated our living area by improper door sealing and when they came upstairs. Many other numerous remediation mistakes regarding the mold issue. They did a good job on the peripheral drain BUT GET SOMEONE ELSE TO INSPECT AND REMEDIATE YOUR MOLD. These guys should come AFTER the mold is taken care of (by someone else!). We had to leave our home for a week due to my severe breathing issues caused by the contamination of our living area due to improper containment. Wow, the response from the company is again a misrepresentation. 1) We were not even home when the job was finished so there was no: " I have a document here in which you hand wrote and signed "Exceptional work ethics and quality of workmanship" on the final inspection walk through (we weren't even there -- there was no FINAL WALK THROUGH WITH THEM,) 2) We left each day during the work, due to our pet situation; and had planned to return each night -- it was not possible due to the contamination - the minute I walked into our home, I could not breathe. 3) After we realized they did not know what they were doing we declined to have the final step of what "they" considered remediation done for fear I would not be able to return to the home at all. I called to cancel that step by leaving a VM. No return or followup phone call from them -- the fact we received a menial refund for this portion (about $500) came as a total surprise. For that we were thankful as it paid for par of our HOTEL BILL. If they were concerned they would have called us and advised they were sending a check/refund.. IMO their comments below are CYA. If an home owner KNOWS what is supposed to be done with regard to mold and containment one look at these guys working will instantly tell you what NOT to do. Again, this review is in regard to dust/dirt and mold remediation/containment.
Hello! Thank you for your kind words about our presentation, certifications and peripheral drain work. We can only assume you are Mr. (consumer name withheld per their request) (Since it appears you've chosen to be anonymous on this review for some reason? If it is you Sir, as for your claims, I have a document here in which you hand wrote and signed "Exceptional work ethics and quality of workmanship" on the final inspection walk through. Then I was told that you had already planned on leaving the residence, that there was no evidence of poor contamination, you were given a refund anyway, you declined on the last phase of the mold remediation and lastly that "No one can get a hold (consumer name withheld per their request) So, that's the (consumer name withheld per their request)entirety of the information have which makes the motive for your review confusing to me. Please feel free to call me to discuss the matter further. 1-800-700-9171.
Very prompt service. Identify the sources of the problem and had a solution. Crew very knowledgeable, well organized. Work completed in a timely fashion. Basement left very clean, dirt and dust did not enter the upstairs living areas. All questions answered.
Thank you!!!
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