JES Foundation Repair

friendly and courteous

everything was done with professionalism....

Very professional, did not make a mess. Excellent work crew..

The overall results were satisfactory. The dehumidifier and booster pump were installed where specified, were connected correctly and neatly, and work fine. The dehumidifier is nosier than anticipated and the noise comes up through the floor into the living space. The noise can probably be reduced to an acceptable level by installing insulation in the floor joists in about a 100 square foot area centered on the position of the dehumidifier, but that work will need to be done separately. The sealing of the air vents was excellent. The end result of the clean up of dirt, dust and debris was satisfactory and the two man work crew did a good job. Things which should be considered in future similar jobs are: The crew did not bring respirators or overalls to deal with all the dust that was raised. The dry vacuum the crew bought was too tall to fit in the crawl space, so they ended up having to clean the entire space by hand. The crew did not have the equipment to create a negative pressure air flow in the crawl space which was then vented to outside. Without this negative pressure, some of the dust which was raised worked itself up into the living space of the house and required additional cleaning by the homeowner.

Very professional. Was happy with them.

The work was planned and executed as agreed. JES met all deadlines and completed all work successfully. Their clean-up was complete and done to uor satisfaction.

Great communication and interface. Continued follow up although we are still trying to finish the final inspection. Very knowledgeable and up-front about issues discovered during work. Very good foreman on the job who was willing to explain status each step of the way. Worked with our HOA time lines.

We had Evergreen brace about 80' of basement wall and install a drainage system for the entire basement. The salesman was great and price was fair. The job was scheduled for 4 days, on day 1 they got a lot of work done and it looked good, I was impressed. However, the next few days very little got done and the workmanship was not as I expected. When the problem came to the owner's attention he came to the site himself with a new crew. They redid just about everything, and had everything done in 2 days. We had a deadline which they worked very hard to meet it. I am very satisfied with their work. They more than made up for the early problems.

What should have been a job that took 3 visits over two weeks ended up taking months and 6 or 7 visits... plus they stood me up twice. The job was improperly sold (not enough piers to do the job). The workers installed all the piers they had and then determined that the number of piers I was sold were not enough to do the job. The floor was still inches away from level and had started cracking. The workers, who were not given any extra piers, had to spend a couple hours to go get another pier to try to complete the job. That pier didn't help much and they ended having to come back a few more times to try to finish the job. The guys who did the work were actually very nice and very professional. That is the only positive thing I can say about JES. After a couple of extra visits and a couple more extra piers I now have a floor that is hopefully supported and will not sink...only time will tell. It is better than it was before but clearly not what I was told it would be. My floor now has multiple cracks and is extremely wavy. Even worse, they actually had the audacity to ask me for more money for the extra piers!!! Against my better judgement I actually wasted more time and called and emailed JES numerous times asking them to fix the floor or refund some of the money I paid so I could find a company to complete the job. They never returned any of my calls and never responded to my emails. They are a very sad excuse for a company and I would strongly recommend going elsewhere.

The work was top notch and completed in less than 2 days. They also have Engineers as Project Managers who explain the process and available options (and prices depending on scope). Highly recommended.