JES Foundation Repair

not sure we would hire again. issues with communication between sales person and work crew. also issues with finance office. when work was done it was of good quality but there were many "bumps in the road"

JES came in and did a wonderful job getting our basement water tight. It was a real peace of mind having them do the work. We now can use our basement without worrying if there will be any issues. They warranty it for the life of the house. Will recommend them again to anyone.

The task was performed exactly as they described, and performed perfectly! It leveled the concrete stairs going to my basement with only a hint of what was done to the concrete steps. I have recommended this process to my neighbors since then, and will continue to do so! JES Foundation Repair saved us from a tremendous amount of repair work! Thank you!

Foreman Rudy G. and Co-Foreman Abdul K. greatly exceeded my expectations on the job. They were both polite, knowledgeable, helpful, tolerable of my many questions, and their level of professionalism was greatly appreciated. If you are having foundation repairs completed by JES and Rudy G. is your foreman, you will be in the best hands!

Swimmingly. I had originally called to have the level of my addition trued up...the adviser recommended replacing my 4 older jack posts with new version, and that even though these Jack Posts were over 10 years old, that the work would be covered under warranty. I have been a JES customer for roughly 15 years (or longer), they have been to my house a number of times, and every time they have performed flawlessly in terms of the quality of work, the professionalism, as well as the cost.

Joe Campbell, the JES engineer who diagnosed the problem, was extremely helpful in telling us what we were facing and what our options were to address the problem. He worked with us to keep costs down. The crew the did the work was specialized and expert in doing this job, easy to work with and happy to explain/consult along the way, and careful with the final cleanup. As always, the JES company provided a lifetime guarantee on the work - if there is any problem with the waterproofing system they installed, they will fix it at no cost.

After an earthquake and a few years of drenching rains, our house had settled out of alignment by almost an inch. JES installed a push pier system in our basement to prevent any further settling. Our 6-month measurement indicates no further settling. Our JES engineer diagnosed our problem and clearly and patiently explained how to prevent further settling with the push pier system. He returned to answer questioned when we needed him. The workers were efficient, hard-working, knowledgeable and careful. After 9 months, measurement shows that after going down 164 feet with the push piers to hit bedrock, our foundation has not budged. JES has given us a lifetime guarantee so if there ever is movement, they will fix it at no cost. This was an expensive process, but JES was a great company to work with.

It was a big project, requiring jackhammering out a portion of the basement floor and putting in a french drain and sump pump. The crew was professional, very hardworking and kept the mess to a minimum. The crew lifting the pavement were very skilled and patient in answering our many questions about the process. Everyone did a great job and we appreciate all their help in solving our flooding problems. We would personally like to thank everyone involved; Demetrius (supervisor), James S. , Freddy, Ahmed F., Edwin B., Vince G. and Sinclair. Howard G. the field inspector promptly returned all of our calls and was very helpful in answering all of our questions.

Horrible experience. I received my first quote in the fall of 2016. A week later someone else came by and revised it to make it much more expensive. Then I disappeared down the rabbit hole and nobody could give me the revised plans or schedule time for the work for months. Plans were then altered at the last minute before work began at the start of 2017 (and conveniently hid a third wall of drainage that was completely unnecessary). Proprietary drains which were part of the selling point suddenly couldn't be used, but the price never changed. Then the work was so shoddy in drilling the drain that the entire basement floor needed to be replaced, work was incomplete, and it took months to complete the outside drain for the sump pump. The concrete subcontractor hired by JES was likewise horrible; they never put anything BEHIND the new retaining wall, so my a/c unit now sits at an angle, well below the top of the wall. In addition, when I got a new door for the basement, I had to spend an extra $1700 for another contractor to re-pour the base so it could be installed. Then, to cap it all off, within two months of the project being "finished," my sewage line backed up into my basement. After spending thousands to get it cleaned/drained, the sewage pipe backed up again the following year. This time, the plumber noted that I had concrete in the pipe leading from my house. I now have to spend thousands more to dig out the old pipe and replace it. NEVER use this company. They charged me $20K, and I've had thousands of additional costs since then.

Consistent, thorough and pleasant. Team Jose Rodriguez, Walter zovalata and Brandon Amaya excellent team and took exceptional pride in their work