Groundworks

The technicians were fantastic. They finished work ahead of schedule. The team had to pump more fill than they had estimated but the cost stayed the same as what was quoted.

My property had a terrible moisture problem for years and developed mold and rot of the entire floor system. I selected the proposal from Dry Pro (about a year ago) The total cost was about $35,000 and I was very happy with the work done. I gave them an "A" at the time. I am still happy with the work but now very unhappy with their business practices. I received an email recently advising that the annual maintenance was due on the dehumidifier at a cost of $125. I advised that I would prefer to do the maintenance myself and inquired as to the cost of the filter that needed to be replaced periodically. I was told that they would not sell the filters without purchasing the annual maintenance! As far as I can tell the filter (similar to a furnace filter) is a proprietary size that is not readily available elsewhere. After multiple inquiries they finally agreed to sell a filter but were not allowed to sell more than one at a time at a cost of $37.54?? What?? Seems to me to be an unreasonable leverage to essentially force customers to pay their "annual maintenance" fee whether it is wanted or not .. either pay for the annual maintenance or be saddled with a $1500 dehumidifier that you can't readily get filters for. Not a happy camper

They did good job. They leveled my drive way.

Could not have done a better job.

Sent plenty of crew labor to get job done. Conscientious and customer-focused. Stayed until I was satisfied with effort.

.

DP did a very good job in laying out the requirements and performing the work. The crew of Cory, Gerber, Zach and Jose communicated well with us and within themselves.

Project went very well

Extremely well. Communication with company prior to the job was very good and without any need for calls or questions. Peripheral drains and sump pump installed quickly and efficiently, workers were all professional; arrived on time and finished the job when estimated; afterwards basement was dry and no further leaks, even tiny ones. Basement low spot and drain direction was expertly determined and drain trays placed under jack-hammered peripheral troughs, then covered smoothly with cement; sump pump works wonderfully. Cleanup was complete and

went very well, very professional with fast response and courteous nice workers.