Groundworks

They did a very nice job! They come every year to do service on it. They came when they said they would and were very efficient. They have taken care of my mold problem and I am very satisfied.

We had cracks around the brick foundation, doors sticking, cracks in the walls (after recently painting). Ron assessed the problem of our sinking house due to the drought using a laser to measure where and how much sinking there was and then looked at a report and pictures from another company before giving an estimate. The original wood shims on the piers had broken down and needed to be replaced. In preparation, Dry Pro called utilities to mark lines. Scott removed two bushes for us so Fabrico could install the helical piers. All of the men knew what to do and worked well together. They were meticulous and took care to return the ground and the pine bark to it's proper place and to keep the inside of my house clean. Judy and Holly in the office were also wonderful to work with. Gave me contact information for insurance and license. I know why all there references were excellent! Ron also recommended someone to fix the cracked mortar around our foundation bricks.

Great. We have recommended them to several friends. They were particularly great with my little kids: the salesman let my 6-year-old climb in the crawlspace with him, and the crew let the kids help/watch when safe and appropriate. We had a small difficulty a few weeks after the job, but they fixed it quickly and well.

I was very happy with the initial work and the work they continue to do for me.

Tom Newsome came out to the house and examined the crawl space. Our hardwood flooring had cupped shortly after we moved into our new house. He suggested we take the steps listed above to prevent more humidity, mold, etc. We agreed. They arrived a bit early, which was fine. After the job was done my husband went into the crawl space and noticed that the condensate pump was not lower than the dehumidifier. He called Tom and a man was at our house the next day to see that the condensate pump was sitting lower than the dehumidifier so that the water could go into the pump. I would give them a rating of A except that if my husband had not noticed this we might have had a problem.

We had 3 inches of rain last night and not a drop is in my basement. A month ago I'd be bailing. DryPro is amazing. The initial contact was not very satisfying; but, because of what I had read on the list, I called the office and explained that. Next day the owner and his father were in my basement and designed a marvelous plan to dry my whole house. The office staff was so flexible to set times to accommodate. Ronnie Sr. came out and introduced me to the crew. Each day Victor reviewed what was to be done in the morning and updated me about completion in the afternoon. All of the crew were friendly and polite. They respected my privacy, my home and even my yippy dogs. Friends commented that they had heard DryPro was pricey. They were not the low bid on this project, but sometimes you get what you pay for. The quality of the work is excellent and the entire process was congenial and comfortable. They were more than worth the cost.

Mark met w/us a few times before we actually hired them to seal the crawlspace. We bought a house and found it had mold. Another co (Advent Clean) treated the mold and recommended Dry-Pro. He even contacted our termite guy who was concerned that termites would be under the barrier and explained the situation to him (and us) before we even hired them to do the work. We needed to ensure that when the mold was removed from our house it wouldn't come back, so we hired them. It took them a week to get it completely installed. We now have the cleanest crawlspace! Many co's that have been under the house since (plumbers, AC tech, etc.) have commented on how nice it is. We had a plumbing leak that left water in the crawlspace in puddles instead of draining to the sump pump. I called and someone was out the same day. They cleaned up the standing water. I meant to call Mark and ask why the water didn't flow to the sump pump but have forgotten to call and ask why the water puddled.

All the people we spoke with at Dry Pro were very professional and customer oriented. While the price was steep, we believe it was reasonable for the work performed and the materials used. We actually expected the quote to be much higher. The humidity levels in our crawlspace before the work were in the 90+ percent range. Now they are below 60 percent. We highly recommend this company.

Ronnie came out promptly to do the estimate, took photos of the water damage, and crawled back under the house with us to show us what needed to be done. The estimate was accurate and that amount was what we paid. They worked for four days, always showed up on time, cleaned up each day. They were very polite and respectful of us and our property. The only down side to the experience was with Roby Electric, which Dry Pro had no control over. Roby was terrible, didn't know what they were doing, and were a day late in coming. Dry Pro itself was an excellent choice for basement waterproofing. Our only caveat is, use an electrician that you know and trust.

I was happy with them. They cleaned up everything and did a good job.