- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process94% Recommended
27 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewFabulous customer service, professional, conscientious....great experience!!!
They were fantastic!
Thank you for your balanced and fair review, [Member Name Removed]! We are grateful to have happy customers like yourself. As a company, we aim to provide homeowners with remarkable service from start to finish. We appreciate your support and business!
They were very professional and courteous. They made sure that I understood every aspect of the job that was being done and took great care to answer all of my questions. They remained in contact with me through out the entire job.
Hi Robert, We are happy to hear about your five-star experience with the Dry Pro team! Our Design & Crawl Space Specialists are truly some of the most hardworking and generous professionals in the industry. Thank you for your business and feedback!
They did an excellent job.
Hi [Member Name Removed], We are pleased to hear about your overall satisfaction with the Dry Pro team! As a company, we pride ourselves on our top-notch customer service and we truly appreciate our customers' acknowledgment on it. Thank you for your business and support!
The work has not been done yet but is scheduled to start in three weeks. Now concerned with the lock down in Mecklenburg. If the workers live there the are not allowed to work nonessential jobs even out of county. So this could delay that portion of the project. But the representative I have been working with has been doing a good job keeping me in formed and getting the Engineer out to recommend what needs to be done.
Hi Ray, thank you for your kind words! We can assure you that our team experts will continue to complete jobs through the month of April, so we are looking forward to working with you on your project!
The entire job was estimated to take four days, but due to the diligence of the work crew, it was completed in three days. The crawl space looks terrific and, after the recent deluge of rain we had, everything is working as described and we have a dry crawl space. The entire process was painless with everyone arriving on time and meeting and exceeding all expectations. The cost was consistent with estimates received from other contractors.
Hi [Member Name Removed], we appreciate your positive feedback in regards to your great experience with our crawlspace experts. Here at Dry Pro, we strive for excellence with each and every job that we perform for our customers. We are pleased with your overall satisfaction and would like to thank you for your business!
They have been amazing every step of the way. All of the staff that has been out to our home, from the very first visit, have been respectful and knowledgeable and just overall a joy to have out. They keep you up to date on everything along the way and are always there to answer questions. There is no one else I would use so far for a project like this!
There were several things missed a year ago when they encapsulated our crawlspace. If we did not pay for them to reinspect it at the one your anniversary and do the maintenance on the dehumidifier we would’ve never known all the things that were missed It took me four weeks of calling twice a week and emailing to get them to give us a date when they were to come back and fix it that was the biggest disappointment next to the incompleteness of the initial install When they did come back they finally did correct it correctly
Hi [Member Name Removed], we are truly sorry that you had this experience with our team. As a company, we pride ourselves on our constant communication and efficiency. We are extremely disappointed that we were unable to deliver on that; however, we are glad that we were able to correct any issues. Please don't hesitate to call us (704) 523-9111 if you have any questions about your waterproofing system.
Very professional and friendly company. Job was completed as expected.
Hi [Member Name Removed], we truly appreciate your generous feedback! As a company, we constantly aim to serve our customers with the utmost professionalism and courteousness. Thank you for your business and we look forward to having another opportunity to help you and your home!
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