Groundworks

unknown

Very good experience from the initial call to schedule an appointment to the inspection. Cynthia was very professional and worked within my limited availability.  I received an email reminding me of my appointment and asking me to confirm.  Love that!!  Mark called me and arrived right on time.  He was also very professional and knowledgable.  I was told my inspection was free and it was! Would highly recommend Dry-Pro.  Thank you Cynthia and Mark!!!

Dry-Pro was called in to repair a lot of termite damage under my house. Most of my joist, the drop beam,  rim joist and a couple sections of my subfloor had to be repaired. The guys who came in and did the work were a pleasure to deal with. They had a lot of hard, dirty work to do. The were friendly, and hard working. If I have one complaint; it was the company's difficulty in sticking with a schedule. It was suppose to be a 4 or 5 day project starting on a Monday. It ended up taking 11 days. I'm sure part of it was due to the work being more in difficult than expected; but during the first week they put in about 2 1/2 days of work instead of 5. After the first week, they were there every day, on time, and worked all day. However, the delays forced me to reschedule some other workers. Overall I would still recommend them. A couple of people who have been under the house said that they did a real good job and I guess that's the most important thing.

Mark Steiner came out to look at our situation and provide his opinion on what needed to be done. He was on time, polite and really knows his job and his company's capabilities. We also had a few other companies look at the job but Mark really came across well and stood above his peers when it came to explaining what was going on and how to improve things for the better. Mark showed us that we were not in bad shape yet but also showed us signs that could have been significant indications that trouble was on the horizon. A few days later, Mark returned to provide an estimate. He was really the only contractor that left and came back to share his thinking on how to tackle the problem. Some contractors gave us a quote on the spot and others e-mailed quotes. Dry-Pro gave us two pricing options and we wound up choosing the more expensive of the two because we had so much faith in the information that Mark had shared. The only disappointment we had with Dry-Pro was that they were backed up a few weeks and couldn't get to our project right away but I guess that's a testiment to the sales team and expertise they bring with them as many others wanted to use their services as well. The project took two days to complete and the working team was professional, quick and kept our property clean throughout the process. They were even good to allow our VERY curious two year old to watch much of their work.

The new dehumidifier was installed when promised at the agreed upon price.  I have always found them to be courrteous and responsive.

They were very professional. They had done work six years ago and they came back saying that it was their fault which was amazing.

Very satisfied with end result. So far, so good.

Dry-Pro Basement Systems was excellent. They did everything they said they were going to do and they did it in a finely passion. It's okay to use them.

Dave was great! He explained his findings and tailored options to our situation...unlike other companies that wanted to sell us a "package deal". Plus, Dry-Pro could do everything - insulation, mold remediation, dryer duct, waterproofing, moisture reduction - at a very competitive price. The scope of work required a 3-day schedule. Each work crew called me before they arrived, and they all arrived as scheduled. The work was done professionally, timely, and neatly. And the work was inspected by supervisors afterward. The president of the company even came and inspected the completed work! If we ever need crawl space work done on a future home, we would not hesitate to use Dry-Pro again. Highly recommended!

Everything went really well and was spaced out over a few weeks so that cement could dry properly. The crews came in to work when they were supposed to and stayed or came back to finish their work. The foundation work was done carefully and made an amazing difference. Before there was a space between the walls and floors, because the support beams were in bad shape. Now, the floors and doorways are level or less than one eighth inch off. Both basements had rain water running in with lots of mud. Now with new sump pumps installed, they are dry and covered with gravel or plastic liners. Both areas smell so much better and are in much better shape overall.