Groundworks

Everything went fine and there were no problems. They were on slightly on the expensive side, but they headed off a couple of serious problems. They were punctual too.

Our house had settled due to the drought last year. Ron's crew did a great job installing three helical piers to correct the situation and stabilize the house. They also installed waterproofing in our crawl space, completely covering the ground and up the sides of the foundation, according to the prevailing way of thinking for keeping moisture out of the house. Ron had told us that cracks would appear for up to a year while the house stabilized, but it was very upsetting to wait a year, have those cracks repaired and paint our walls only to have many more cracks appear a month later. True to their guarantee, Ron had the cracks repaired and walls repainted after removing some of the waterproofing from the crawl space. Ron and his crews are THE BEST, and Judy is great to work with over the phone.

Fantastic. These guys spent a long time determining all the problems which were causing our wooden foundation parts to rot. Since the installation, my basement is totally dry even after some monster rain storms. Not one bit of trouble with anything. I was well informed about the process and the estimate was very detailed.

In monitoring the crawl space humidity I was forced to call Dry Pro twice when above baseline crawl space humidity was discovered. The second call to Dry Pro was in September, 2008. The Dry Pro owner eventually presented, found a failed dehumidifier and NEW MOLD GROWTH on the joists above his dehumidifier and radiating out from that area ( the dehumidifier had spilled water throughout the immediate dehumidifier area) he then informed me that in his estimation this mold was simply a regrowth of the mold my home inspector had discovered and that I should have it removed. He offered to sell me a new dehumidifier, refused to admit that his "system" was at fault and departed. Please note that his warranty guarantees a humidity level which would preclude mold growth. He showed no interest in honoring his written warranty. My advice to any consumer contemplating using the Dry Pro system is to protect yourself by having Dry Pro guarantee to remove any mold growth at THEIR expense should their system fail as it did in my situation....and get this promise IN WRITING.....Dry Pro should feel strongly that their system is "bullet-proof" so this additional stipulation to their customers should not prove to be a problem for them and, it's only fair! I did not enter ALL details here in the interest of brevity but would be more than happy to discuss my situation with anyone contemplating hiring Dry Pro as their contractor.

They are great. They removed all the old plastic and disposed of all the trash, leaving a very nice, smooth floor. Our dryer vent was sagging which made the dryer inefficient so they corrected the slope and installed an additional strap so this would not happen again.

We were very pleased with their work. The price was competitive. They showed up and did the work. They were good at cleaning up after themselves and we are very happy with their work.

We got three bids on the job, and we went with Dry-Pro. We had nine inches of rain a few weeks ago, and there was no water in the basement at all. They were very nice and helpful. Their services have been delightful. We are very happy that we used them. I would use them again in the future if necessary and have already recommended them to others.

I would say they were good. They did a good job and they were prompt. I would hire them again to do more work in the future and recommend them to others.

They were professional. They were very quick to work with. We were able to negotiate prices with them. The advantage of going with them is that they give you a lifetime warranty which nobody else does. Based on my experience I would recommend them and use them again.

I was expecting a crew in the morning but got a phone call that they had been delayed on another job. I was asked if I could postpone the service until the following day. When I indicated that I would be unavailable, the office located a manager and crew and they arrived soon thereafter. The job was completed within approximately four hours. I do not anticipate any problem, but I won't know until the next rain. The office manager has been prompt in checking on the job and called after completion to let me know if there were any problem that I should call them immediately.