Groundworks

The entire process was seamless. From the initial quotation from Jeremy, he walked through all the details and provided a quote on the spot. To the actual installation where the crew Tony, Jose and Royce arrived exactly when they were scheduled, great installation job and finally a job site that was left clean without debris. Thanks to ALL. Would definitely hire again!

I contacted Dry-Pro to assess and provide an estimate for foundation repair, My home is on a slab and several cracks had appeared in doorways. A significant crack ran along a stairway. I was mailed a packet of material that explained various problems and remedies regarding foundation issues. David Smith, Inspector, met with me, assessed the issues, explained a patented product Dry-Pro uses called PolyLevel, and later that day emailed an estimate and a diagram of the project. His approach was educational and there were no high pressure sales gimmicks. The project was scheduled and Jeff,(Foreman) and Wes arrived on time. They were very professional in appearance and behavior. They reviewed the project with me as they walked it out and prepared the material. They worked efficiently and they were not intrusive. They answered all my questions respectfully and thoroughly. As they worked, I heard them exclaim to one another how good the results were. They were genuinely proud of their work, their skill, and their company. David Smith came by during the project and inspected the work and insured my satisfaction. .I could not be more pleased with the results. The cracks sealed to the degree that most are essentially invisible. There were no surprises except I found that the banister that had been loose was now tight and secure and a toilet that was loose (had wax rings replaced twice) was instantly tight and can no longer be budged. I am delighted! This was the easiest, most efficient, most professionally conducted project, I have ever had completed on my home. I highly recommend Dry-Pro for the education they provide, their professionalism, and the quality of their work!!!

They drilled holes in the drive to inject the polymer to lift the section, along with sealing cracks and holes to prevent future problems. Madison, Jeff, Kelvin, and Wes communicated what they were doing and what to expect from start to finish. They were on-time, courteous, welcomed questions, and professional. The leveling work gave me the results they described. While their price was a bit more expensive, their work and customer focus was worth it.

Perfect. The sales gentleman, Jeramey Lutinski was very thorough and clearly explained the process. The Dry Pro office team contacted me in a timely manner and the date was set. Foreman, Orlando, and his crew, Francisco and Nahit showed up at the house and were very detailed and walked around the house with me and explained the process and double checked with me regarding the landscape. Our job was completed in two days. When the project was complete, the team was very thorough taking care of getting all of the dirt back in place and took the time to spread straw in the yard. I am very pleased with the work by Dry Pro.

They had to come back because everything wasn't done the way I had been told, but they came back the next day and made it right.

Updated Review Ok, i am changing my initial review. This has been a challenging project that has required multiple trips to resolve our issues. I have to say that the Dry Pro guys stuck with me and did everything in their power to make me happy. This included coming back on their dime multiple times to fix what needed to be fixed. I have to give these guys kudos for sticking with the job until the requirements were met. Time will tell if the latest work will solve our issues, but thumbs up! First Review Terrible. These guys do not take pride in their work. finishing touches were terrible, pipes were buried an inch or two, their exit lines are uneven and already coming loose. Sales was very accommodating, but poor communication with the people actually doing the work. STAY AWAY. seriously, I have more headaches now that they have done work. I will work with another company to do the job right.

DryPro made my crawlspace look so good I could move in there. Financing was the easiest loan I have ever gotten. Would refer to anyone.

From the beginning of the sales process, to the scheduling, and to the actual work performed everything was professional and completed as expected. A truly professional experience from beginning to end. I was very impressed with the crew that did the work (Cory, Travis, & Reid) - they arrived when they were supposed to, kept me updated on all their progress, asked for my input, were professional, did very quality work, and cleaned up before they left. A+ all the way around.

First off let me say I’m an old school guy and I don’t give out trophy’s to folks for just showing up. That said DryPro did an outstanding job on my project. This was no small job. Fiberglass floor insulation was wet and falling down. Virtually all of the floor support system was rotted and required replacement. The entire crawl was covered with mold. I had gotten a quote from a DryPro competitor and almost pulled the trigger but at the last minute decided to get another quote /opinion and I am sure glad I did. Rich came out, did a thorough inspection of the crawlspace and offered options to address the problems. No hard sell but rather multiple possibilities within various budgets. I liked their approach and agreed on a plan and price. First DryPro arranged for the wet insulation to be removed and mold treated by a partner company. No problem there as the work was done on time and properly. The wood repair was completed by James and his crew of Dustin and Rigo. They were great. These guys were very concerned with doing the job right. They even obtained approval to install an additional drop girder (at no additional cost) that was not on the original proposal just to ensure that the final result was top notch. They also saved me some money by finding a small area of wood that was not damaged and could be salvaged. Finally Adan and Chino installed the Cleanspace vapor barrier, vent seals and de-humidification system. This was obviously not their first rodeo as they were in and out in no time and the installation was very neat and thorough. Every part of this process went smoothly, with good communication and the final product was exceptional. I would recommend these guys without reservation.

Clean, efficient, and very well done overall. Kelvin & Brendon were very courteous and professional. They were especially good explaining the stages of the entire process before, during, and afterwards. We're thrilled to have that issue behind us. I suspect many of my neighbors do or will need this service and I will post on our neighborhood site my outstanding experience with Dry-Pro. I should also mention David & Cynthia who guided us from assessment to scheduling. Great folks to work with. My thanks to all for a premium experience!