- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
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Achievements
Service Details
Areas of Expertise
- Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
- Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
- Standby and Portable Generators - Installation and Maintenance
- Electric Vehicle Charge Stations
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 801-810 of 855 results
4.5
Doug L.
Rockford, MI
12/13/2013
The only reason I give a 4.5 is that I had the service scheduled for a Tuesday morning - the CSR called after the expected arrival time to advise that the electrician was unexpectedly delayed on his previous call and had to reschedule for the following day. I understand that things happen - and the ultimate repair service was excellent. Overall - NEARLY perfect and I'm very pleased.
Response from Company:
Thank you for the review Doug. We are sorry for the delay in getting out to you on that service call. Winter always means our professionals have to brave harsh driving conditions, dangerous calls dealing with down power lines and similar emergency calls. I'm sure the customer before you appreciated the extended service time to have their repairs completed, and would probably like to thank you as well.
4.0
Sue F.
Grand Rapids, MI
11/6/2013
I had what I thought would be a simple repair. Through no fault of the Service Professor, it turned out to be a much bigger project. The customer service was SUPERB and I was very happy with the professional that came to my house - just disappointed I wasn't truly able to complete the repair.
Response from Company:
Thank you Sue for your review. You are not alone in thinking a repair will be "simple." We hope you are able to have our plumber return when you are able to have your service work completed. Thank you for contacting us with your plumbing need and you can be assured that if you ever need our electrical, heating or cooling services in the future, our technician's in these areas are equally skilled and provide the same great customer service!
5.0
Steve H.
Grand Rapids, MI
9/30/2013
Very professional and educational. I will definitely use them again.
Response from Company:
Thank you Steve, We truly appreciate our customers. I have let our technician know you reviewed his work! We're glad you chose The Service Professor for electrical work and remember we also have great plumbers and now have heating and cooling technicians too! Have a wonderful day.
5.0
Norma M.
Stanton, MI
9/19/2013
Dave was so Good and Kind Great Guy !!
Response from Company:
Thank you Norma~ We appreciate the kind words regarding the service you received. We are glad Dave was able to help.
5.0
Taylor S.
Belmont, MI
9/13/2013
Very tough water heater install. Plumber had to cut out the old unit and unit that I had purchased from store was much taller. Plumber had to do a retro fit and re-route the supply lines. He earned his money on this job.
Response from Company:
Thank you Taylor for letting us be of service and for the great review on the service you received. Your plumber is a wonderful guy and glad he is part of our team. Thank you for your patronage!
2.0
Joe D.
Grand Rapids, MI
8/12/2013
Extremely expensive. Even a small outlet job ended up with a change and increase in price. I was not happy. If I wouldn't have needed it done ASAP, I would have told the electrician to leave. I have never heard of spending so much on one outlet. I thought it was insane. Never again.
2.0
Amber L.
Grand Rapids, MI
8/2/2013
Getting the appointment for the same day was very easy. But I never got a call to notify that he was on his way over. After he looked at the problem gas line he told me he had to price the work. So he went and sat in his truck for 45 minutes. Came back in, dropped off some tools and then drove off. He gave me one price at first and I said okay. He came back after the work with a lower price. He couldn't have come off as more shady. I asked for an itemized list. He went back to his truck and filled in 2 numbers that equaled the larger cost. He kept saying "I came here to help you" PUSHY
Response from Company:
Thank you for bringing your concerns to our attention, we sincerely apologize for not providing you with a call ahead, and for the pushy attitude. Both of these issues were addressed with our entire staff. Our technicians fully evaluate your home system, not just the problem-at-hand to make sure there aren't additional issues. Our technician went to his truck to make sure every part needed was fairly and accurately priced and on his truck. If the price was lower than what he quoted in the beginning, then one or more items he intended to replace turned out to be in working order. Please call us directly if you have additional concerns.
5.0
Jonathan P.
Ada, MI
7/28/2013
It was so easy to get an appoitment, they were right on time and fixed the mess of four switches in a single box of old wires. Our tech was very personable, intelligent and knowledgable he had it fixed in less than an hour. He is now my best friend and I have him on my speed dial for the next project that cmes up. The office followed up to see if I was satisfied as well.
Response from Company:
Thank you Jonathan for the kind words. We are glad we were able to help with your electrical issues. Your technician is a just as you mentioned, personable, intelligent and knowledgeable. We are glad he is part of our team. Enjoy your day and thank you for your business.
5.0
David C.
Greenville, MI
7/23/2013
Paul was very helpful and bent over backwards to provide what we needed. He explained everything in detail to my wife then waited a few minutes until I got home and explained everything again. The office called to connect with us before and after services to make sure we were informed and happy with their services.
Response from Company:
Thank you for the feedback David. We are glad your experience was 5-star! Paul is a wonderful technician. We are glad he is part of our team. Enjoy your day~
5.0
Betty M.
Grand Rapids, MI
6/26/2013
Prompt return call and scheduling. Let me know in advance when the technician was coming. Followed up to make sure things were good.
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