The Service Professor, Inc. - Electrical

4.6
855 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 251-260 of 855 results
5.0 Christian B. Grand Rapids, MI
10/16/2020

Tim Moon was polite, professional, personable and did great work.

Response from Company:

Thanks for the five-stars, Christian! We'll be sure to share these kudos with Tim and look forward to serving you again!

4.5 Joel O. Ravenna, MI
10/15/2020

Professional and punctual and well versed in their trade.

Response from Company:

Thank you for taking the time to leave us a rating and feedback, Joel! We are happy to hear that you experienced professional and punctual service! Our technicians are constantly training to better serve our valued customers! We always strive for a five-star service call, and noticed we fell a little short here! If there are any questions or concerns you may have, we welcome you to give us a call to discuss this further so we can get those 5 stars next time! We look forward to hearing from you and serving you again, Joel! 616-871-1900

5.0 Brenda H. Muskegon, MI
10/13/2020

Friendly, great job, professional.

Response from Company:

Thanks, Brenda! We appreciate the five-star rating and kind feedback! Friedly and professional service is what you can expect from our technicians at SP. We look forward to next time!

5.0 Christine C. Grand Rapids, MI
10/13/2020

Super nice guys! Did a great job! Highly recommend this company!

Response from Company:

Thanks for the five-star rating, Christine! We're glad to receive such great feedback and appreciate the recommendation! We look forward to serving you again in the future!

5.0 Danielle E. Grand Rapids, MI
10/9/2020

TIM IS STELLAR.

Response from Company:

Thanks for the five-stars, Danielle! We agree, Tim is pretty STELLAR! We're so glad to have him on our team. We look forward to serving you again in the future!

5.0 Brenda S. Grand Rapids, MI
10/8/2020

I won't call anyone else for my heating, cooling or electrical services. They've installed my AC, tankless water heater & 'today 4 new smoke/co detectors I love Service Professor

Response from Company:

Thanks, Brenda! We're glad to be your first and only call and to have had the pleasure of helping out with a new AC, Tankless Water Heater, and new Smoke and CO detectors! We love customers like you! Thanks Brenda,we look forward to many more visits in the future!

5.0 Carl J. New York, NY
10/8/2020

The technicians arrived on time,explained, in, detail what they were going to do, and did an awesome job. They removed all old items and did an awesome cleaning job. Highly recommend Service Professor!!!

Response from Company:

Thank you for the five-star review and feedback, Carl! This is the type of feedback we love to hear! We always leave your home cleaner than when we found it, and we're glad to hear todays appointment did not disappoint! We appreciate the recommendation and look forward to serving you for many years to come!

3.0 Alan G. Palm Coast, FL
10/7/2020

No comments.

Response from Company:

Thanks for the review, Alan! We always shoot for a five-star customer service experience, and noticed we fell short here by only getting three. We would love to learn more about your Plumbing experience with our team and hopefully gain some feedback so we can meet our five-star mark next time! We welcome you to give us a call at your convenience at 616-871-1900! Thanks Alan, we look forward to speaking with you!

4.5 Naomi W. Wyoming, MI
9/23/2020

Thankfully only a simple repair was needed. Very professional and friendly service.

Response from Company:

We appreciate the review and feedback, Naomi! We're happy to have had the pleasure of taking care of a simple repair while still delivering professional and friendly service. We noticed we only scored 4.5 stars on this call, and we always strive to deliver five-star service for our community. If you have any questions or concerns, we welcome you to give us a call at your convenience so that we may improve for next time! 616-871-1900.

5.0 Alan M. Rockford, MI
9/9/2020

Make the appointment , they call just prior to arriving , you know who is arriving . They work to get the job done , show you the work , how it operates and ask if you have anymore questions... Prior t this work same experience with on site - sales , gave options , no pressure , kept it simple asked questions , answered questions ,sign off the work ... Both sales and installation is effortless , easy to do and they turn up when they say....cannot ask for better combination ...

Response from Company:

We appreciate the five-star review, Alan! From the first call for service to the moment our expert technicians arrive, we strive to create a seamless 5-star experience! We're glad to hear that our team of technicians were able to provide you with high-level service and get you taken care of! You're right, you can't ask for a better combo! And that's teamwork! We appreciate you taking the time to share your experience with us and look forward to next time!

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