The Service Professor, Inc. - Electrical

4.6
855 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 31-40 of 855 results
5.0 John H. Kalamazoo, MI
2/5/2023

Genial, prompt, clean installation.

Response from Company:

Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Cheryl D. Lansing, MI
2/1/2023

Greg and Nate were professional, kind, and courteous. They were mindful of my pets and belongings. They both were easy to talk to and went above and beyond. I would recommend them to all my Lansing friends.

Response from Company:

Thanks for the five stars! Greg and Nate are amazing! We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project.

4.5 Jon S. Delton, MI
1/20/2023

Timely response and prompt serv.

Response from Company:

Thanks for taking the time to leave us a review. We pride ourselves on five-star service and it looks like we fell short here. We would love to learn how we could have earned five stars. Please feel free to give us a call at 616-871-1900 to reach a member of our management team.

4.0 Carl S. Allegan, MI
1/20/2023

More expensive than we had thought it would be. Did not get an itemized receipt which we requested after they left.

Response from Company:

Thanks for taking the time to leave us a review. We pride ourselves on five-star service and it looks like we fell short here. We would love to learn how we could have earned five stars. Please feel free to give us a call at 616-871-1900 to reach a member of our management team.

5.0 Karen C. Portage, MI
1/17/2023

A little more expensive than we were thinking, but we understand that prices for everything are rising

Response from Company:

Thanks for the five-stars! Our pricing reflects the quality of all our products and our work. We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project.

5.0 Jason B. Kalamazoo, MI
1/6/2023

they were real professionals

Response from Company:

Thanks for the five-stars! We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project.

1.0 Nathan D. Hudsonville, MI
1/5/2023

Not happy want to charge too much

Response from Company:

Thanks for taking the time to leave us a review. We know receiving a higher-than-expected invoice can be frustrating. This is why our technicians will always provide upfront and honest pricing before any work begins so that you can make the best educated and informed decision for you, your home, and your finances. Our team is committed to long-term, permanent solutions which is why we only use contractor-grade materials and stand by all of our work with our guarantees. Please give us a call at 616-871-1900 to reach a member of management to discuss what more we can do to make your experience five stars worthy.

1.5 Donna A. Grand Rapids, MI
12/17/2022

My sink handle was seized, however, the repair person broke it off. Then was told I had to pay full price to have it replaced. I feel the least they could have done was offer a lower price. I actually found a reputable plumber to replace the laundry tub for the price they charge to replace just the faucet.

Response from Company:

That certainly sounds frustrating. We always strive to provide five-star service. We would love to discuss this situation and reach a reasonable resolution. Please call us at your earliest convenience to contact a member of management.

3.0 Amy N. Grand Rapids, MI
12/12/2022

Travis was fine but there were some damages during the fixes which cause us not being able to use our sink for 3 days but his colleagues were great was able to fully fix it.

Response from Company:

We know that receiving less than five-star service can be frustrating. We are glad we were able to fix that for you. Please I have us a call at any time and let us know what more we can do to better our service for you next time!

5.0 Jim Y. Grand Rapids, MI
12/8/2022

Great job by Jonah Overway.friendly,easy to communicate with and everything works now.would definitly use again!Thanks Jonah!

Response from Company:

Jonah is great! Thank you for the five-stars! We look forward to serving you again!

Showing 31-40 of 855 results Showing 0 of 0 results
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The Service Professor, Inc. - Electrical
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