The Service Professor, Inc. - Electrical

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Learn about our screening process

48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 791-800 of 855 results
5.0 Zhelle B. Grand Rapids, MI
7/11/2014

Plumber was very curteous, and polite, very helpful in explaining what was going on. Gave me 3 options for repair. I would use again.

4.0 Clayton L. Grandville, MI
7/9/2014

Good follow up call

Response from Company:

Thank you for posting your review! We're happy to stand by our services and make sure you, our loyal customer, are completely satisfied with the work we have done to your home systems. We will let Ben know you reviewed his work on HomeAdvisor and remember to give us a call anytime if you need additional plumbing, electrical, heating or cooling service work in the future. Have a wonderful weekend.

4.5 Ed C. Bethlehem, PA
7/8/2014

Service Electrician did an outstanding job. He literally had to run wire from my basement to the attic. He found a way to do it without putting holes in my walls to fishline the wire through.

Response from Company:

We are so glad that Jacob could do such a great job for you! We'll make sure to let him know about this review and keep us in mind for all of your electrical, plumbing, heating and cooling needs! Have a wonderful week.

5.0 Debra W. Grandville, MI
6/21/2014

Always nervous about having to call a plumber or an electrician, but the fee to come out to my home for an estimate was reasonable. and they presented a few options for services that they provide. I was very happy with The Service Professor. It will be first resource from now on.

Response from Company:

We're glad we were able to help you overcome the anxiety regarding who to trust with your home systems. Our company takes pride in the quality of service we provide every customer and we put control into your hands with our up-front pricing policy giving you peace of mind that when the job is done, the price will be exactly what we stated in the beginning. Thank you for making us your go-to company for plumbing and electrical, but do remember we also provide heating and cooling services for your business and household needs too! Have a great week.

4.0 Douglas B. Grand Rapids, MI
6/14/2014

Dave was awesome troubleshooting the wiring problem. He found the problem and had it fixed in about 90min.

Response from Company:

Thank you for taking time to give Dave this review! We want each customer to have this type of great service experience with each home and business service we provide. We'll be sure to tell Dave so he can read it for himself. Please let us know if you have any plumbing, heating, cooling or even additional electrical needs in the future! Have a wonderful week.

5.0 Roger M. Grand Rapids, MI
6/7/2014

I already sent in a review of service

Response from Company:

Thank you for being a valued customer who cares enough to provide us feedback on how we're doing as a company and what we can do to improve our services! Have a wonderful week.

5.0 Joseph K. Delaware, OH
5/28/2014

I had serious issues requiring troubleshooting a recurring short-circuit after a major remodel. I did not want to call an electrician because of the cost, but finally had no choice. i was surprised at the efficient manner that the problem was resolved and also the expense. Prepping for the worst ($500), i was shocked at the mere $75 charged. Why did i wait so long? A huge thumbs up!

Response from Company:

We are glad you did call! Many times people will attempt to save hundreds of dollars by using family or friends who tell you they can do the work. Many times, we are called out to fix what these 'handy-people' have done. Sometimes their repairs are even dangerous since they lack proper knowledge & safety procedures. Thank you for being safe and smart by calling professionals to do the job right. Please keep us in mind for your future plumbing, heating and cooling needs too!

5.0 Victoria D. Greenville, MI
5/5/2014

I got stuck with a MAJOR MESS when we just purchased this house. WHY did not the inspector catch this? Was he a moron? Was it the sellers? Did they try being their own "handyman" and screw up everything so that I ended up having to have 2 other major things fixed besides what I hired the electrician for. We had to finance this and cannot afford it! It should have been the sellers who should pay for the extra very important things that the electrician fixed because we are paying over $1000 out of our own pocket -- money we do NOT have and do NOT make, as we only receive disability.

Response from Company:

We are sorry that you have had a bad experience with the recent purchase of your new home. Although The Service Professor wasn't there for you during the purchase, you did make the right choice in hiring our professional electrician who spotted the hazards in your home before an accident happened! Please rest assured we will fix those items and make it possible for you to enjoy your home safely for years to come! Thank you for sharing your home purchase story with other homeowners and know we'll be here for you to make things right for electrical, plumbing, heating and cooling system service, repair and installations.

1.5 John D. Montague, MI
3/28/2014

I was not happy with the service.

Response from Company:

We resolved this issue with the customer. His actual complaint was that our technician spent too much time telling him about our Professor Home Protection Plan which covers electric, plumbing, heating and cooling repairs and installations and free annual evaluations of each system. The customer was reminded that we do not charge work by the hour. We use up-front pricing which means the price quoted before the work is the price he pays when we complete the job. Although this customer stated he would edit his review, we've added this reply because it hasn't been altered in the agreed upon time.

4.5 Dan U. Greenville, MI
3/26/2014

Need to come back and replace the part below the faucet on the tub for the drain. I know they are very busy but would of liked a call when he might be able to come back. Also I think it would be nice to get a call the next day after a job is done to make sure the customer is satisfied. Other that this he was very nice and did a great job!

Response from Company:

We hope you were able to have your technician return to the home and finish the work started. Everyone here at The Service Professor strive to make customer satisfaction our top priority. Also, our skilled technicians do notify the dispatcher when they have completed work and are going to their next appointment. You should have received a call almost immediately after the technician left your home. We are glad that you were satisfied with the overall work completed during the appointment and look forward to coming back if you have any plumbing, electrical, heating and cooling needs. Thank you again for allowing us to care for your home.

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The Service Professor, Inc. - Electrical
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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