- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
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Achievements
Service Details
Areas of Expertise
- Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
- Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
- Standby and Portable Generators - Installation and Maintenance
- Electric Vehicle Charge Stations
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 701-710 of 855 results
4.5
Rick V.
Hudsonville, MI
7/30/2015
Jim did a fantastic job, however, this company is very expensive.
Response from Company:
Thank you for sharing your comments with others here on HomeAdvisor. Jim is a fantastic electrician and we're glad he was able to help you with your electrical system repairs. We know how few companies there are in the world today that focus on providing great customer service like we do at The Service Professor. Have a wonderful week, and thank you for choosing The Service Professor.
3.5
R G.
Grand Rapids, MI
7/27/2015
Very expensive to run a snake a couple of feet into the tub drain, it cost $309. I could have rented a snake and done this project myself and saved a lot. Had to ask twice to dry up the floor after work was done, tracked water through the hall that was on his shoes.
Response from Company:
Thank you for your feedback regarding the experience you had with our technician. We apologize if you had issues with our plumbing technician, and we strive to improve our services while taking care of our customers when they are unhappy. Please allow us the opportunity to make things right with you by speaking to you in person. We strive to provide customer service and satisfaction.
5.0
Joanne B.
Jenison, MI
7/24/2015
Josh was great. Very informative on what he was doing. Fast, professional and courteous.
Response from Company:
Thank you for taking time out of your busy schedule to post this review of your electrical appointment with our technician Josh. We will make sure he knows you posted it so he too can read it. Thank you for choosing The Service Professor and have a wonderful week.
5.0
David R.
Belmont, MI
7/24/2015
Fast, good cleanup, they did what they said at the price they estimated.
Response from Company:
Thank you for posting your review here on HomeAdvisor. We appreciate it when our customers share their system repair experiences with others. The more reviews we receive, the more informed a new customer is in regards to our company's striving to provide great customer service, attention to details and quality work. Thank you for choosing The Service Professor, have a wonderful week.
3.0
Linda B.
Wyoming, MI
7/22/2015
Dante was very professional and friendly. I think the amount of money I was charged $170 for the work done was a little much. He checked the electrical panel and found a loose wire on the GFI was causing 2 outlets not to work and replaced 1 outlet. That was it!! I was not informed of how much it was going to cost except for the $59 charge. I was having other work done by The Service Professor but I cancelled the job, I want to find someone that won't charge me so much for easy fix jobs.
Response from Company:
Thank you for taking the time to share your review of The Service Professor here on HomeAdvisor. It is true we do not provide pricing over the phone because that isn't fair to anyone. System repairs and diagnosis of problems can't be performed over the phone. To give accurate up-front pricing it must be provided at the time of the appointment. Our technician Donte provided you with several options for repairs, each option came with up-front pricing before any repair work was done. As to the total, this includes all work bringing your system up to code for future inspections, permits and a safer system along with great customer service.
5.0
Julia C.
Holland, MI
7/20/2015
electrician was very personable and replaced our smoke detectors and put in a surge protector. We ended up spending over $4000.
Response from Company:
Thank you for choosing The Service Professor, and taking the time to leave this review here on HomeAdvisor. We will let Jim know you reviewed his work so he can take time to read it. We know you will be able to enjoy your home more in the future knowing you have the added protection against electrical power surges and better home alerts with your new smoke and carbon monoxide detectors too! Thank you again for choosing The Service Professor, enjoy the rest of your summer.
4.0
Tim M.
Holland, MI
7/19/2015
They did a great job but a little pricey!
Response from Company:
Thank you for your review of Jim's service he provided in your home earlier this month. We understand we are not the cheapest company in the area, but do keep in mind the cheapest companies use the cheapest materials and most times when their repair fails, it is very difficult to get that person back out to fix it again without additional charges. We stand behind our work and will keep customer service as our number one priority for every customer we serve. Thank you again for choosing The Service Professor and have a wonderful rest of the summer.
4.0
Marsha B.
Grand Rapids, MI
7/16/2015
Roger was on time, professional, courteous and engaging. The work was performed in a timely manner and he hauled away our debris from the jobsite.
Response from Company:
Thank you for choosing The Service Professor for your electrical repair project. We are very proud of Roger and his professionalism in customer service and quality of workmanship. We have let him know you posted this review so he can read it also. We hope you enjoy the rest of the summer.
3.0
Craig G.
Grand Rapids, MI
7/15/2015
I had new shower fixtures installed in my bathroom. I guess my only issue is that when I got home from work I had to re drywall a 6x6 in hole up near the shower head, as I was told over the phone that there was no other way to secure the new chrome shower pipe. It was either cut the hole, or live with the old crusty pipe coming out of the wall. So I agreed to the cutting. After further inspection I think there could have been another alternative than cutting the hole, maybe a metal strap or clip. For $1340 I just wanted it to be a finished job with little or no work for me later.
Response from Company:
Thank you for taking the time to share your comments with other customers here on HomeAdvisor. We are glad you like your new shower fixture, and are sorry to hear that you were unhappy with the hole in your drywall. Our copy of your paid invoice does show someone at the home initialed the disclaimer stating we are not general contractors and needed to make a hole in the wall to access the pipe behind it. We hope you were able to resolve the issue and know you will enjoy your new shower for years to come. Thank you for choosing The Service Professor and have a wonderful rest of the summer.
4.0
Jodie B.
Grand Rapids, MI
7/13/2015
Friendly and professional.
Response from Company:
Thank you for posting your review on HomeAdvisor. We know you will get years of use out of your electrical project and we hope you have a wonderful week.
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