- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
Hours
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Achievements
Service Details
Areas of Expertise
- Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
- Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
- Standby and Portable Generators - Installation and Maintenance
- Electric Vehicle Charge Stations
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 551-560 of 855 results
5.0
Anthony S.
Grandville, MI
1/13/2017
We had an issue with low hot water pressure. They came out and cleared the valve that leaves the tank. Also recommended that we add a water softener as that what was causing the problem. Very friendly and efficient. I thought the pricing was fair but a little confusing they way they explained it. There was a service call fee, which they call something else, then there was a diagnostic fee. What I did not understand at first was that the diagnostic fee included the price of the repair.
Response from Company:
Hello, and thank you for your review! Our technicians are the most knowledgeable and experienced in the business. What's more, they are committed to ensuring our customers' homes run safely and efficiently all year long. By thoroughly exploring presenting issues (rather than aiming for a "quick fix"), they are able to find root causes and fix "causes" instead of "symptoms". We do charge a dispatch fee which helps cover the costs of getting the technician to a customer's home. When a technician provides options for resolving your issue, he'll include up-front pricing that includes all labor and parts so there are no surprises when the job is complete. Please feel free to ask questions anytime before or during your technicians visit; or, call us here at the office afterwards. We want to ensure you feel confident in your decision to work with us, so questions are always welcome! Thank you for choosing Service Professor. We look forward to caring for your home again in the future!
5.0
Dorine H.
Grand Rapids, MI
1/11/2017
Joshua was terrific. He took care of our needs and was very honest and up front with what our problem was with our Kitchen faucet. We would ask for him to come out again if the need arises.
Response from Company:
Hi (consumer name withheld per their request) Thank you for your review! We take great pride in our technicians. Like Joshua, their commitment to delivering exceptional service is second to none! We want to be your trusted resource for all your home systems repair and replacement needs. You can always count on us to provide the information you need to select the best option for your home and family; and, we'll always include up-front pricing to ensure there are never any surprises. Thank you for choosing Service Professor (consumer name withheld per their request) We look forward to serving you again in the future!
5.0
Rachel H.
Grand Rapids, MI
1/10/2017
Do not hesitate to use this company! After years of having our main drain snaked they were the best we've had!
Response from Company:
Hello, and thank you for your review! We believe our sewer department is the best in the industry. Our technicians' knowledge and skill can't be beat, and their dedication to delivering exceptional service is second to none! Thank you for choosing Service Professor. We look forward to serving you again in the future!
5.0
Scott K.
Grand Rapids, MI
1/7/2017
Tim was terrific - Knowledgeable and great customer service.
Response from Company:
Hello and thank you for your review! We believe we have the best technicians in the industry on our team. Like Tim, their expertise, professionalism, and commitment to exceptional customer service make us proud! Thank you for choosing Service Professor for your plumbing project. We look forward to caring for your home again in the future!
4.5
Joni S.
Grand Rapids, MI
1/6/2017
I had a problem with one of my outlets. The problem was found immediately and I'm lucky I didn't have a fire before they arrived! That issue was fixed and a few other safety concerns were identified. I had already been considering replacing my smoke detectors so while he was there he did that and added the carbon monoxide detector. The Electrician doing the work was great. His style worked for me... he gave me facts - no hard sell and we discussed all the options. I will definitely use them again!
Response from Company:
Hi Joni! Thank you for your review! Your story is a great example of why we are in business. Our staff and technicians are committed to delivering exceptional service, but even more importantly, we truly care about the comfort and safety of our customers. Any time night or day, you can count on us to find the root of your problem and to provide you with options and information so *you* can select the best option for your home and family. No pressure, guaranteed! Thank you for choosing Service Professor Joni. We look forward to caring for your home again in the future!
5.0
Kaylynn F.
Grand Rapids, MI
12/30/2016
Response from Company:
Thank you for choosing Service Professor, and thank you for your review!
5.0
Starr L.
Grand Rapids, MI
12/29/2016
Response from Company:
Thank you for your review!
5.0
Jim G.
Holland, MI
12/26/2016
Response from Company:
Thank you for choosing Service Professor, and thank you for your review!
5.0
Jackie W.
Rockford, MI
12/21/2016
Service was great. I needed a new outlet added in my laundy room, it was done quickly and the electrician explained everything before and after service. Would definitely recommend.
Response from Company:
Hello, and thank you for your review! We work hard to deliver exceptional service, so we're happy to hear that was your experience with us! Our technicians work quickly and efficiently, and are always sure to explain all options thoroughly. We're committed to making you a customer for life! Thank you for choosing Service Professor. We appreciate the opportunity to care for your home!
4.0
Cherryl S.
Grand Rapids, MI
12/18/2016
They were punctual and very courteous. My plumber did some additional work but was not able to fix the leak for which I called them. He said it could be a problem on my roof with the flashing. The roofer came out and all was well. So I have to have SP come back.
Response from Company:
Hello, and thank you for your review! Our technicians strive to deliver exceptional service. Prompt, friendly, and courteous, they are committed to ensuring our customers become customers for life. We apologize your problem wasn't completely resolved on our first visit. We invite you to call us anytime and we'll be happy to return to your home to investigate the issue further. Your satisfaction is guaranteed! Thank you for choosing Service Professor!
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