The Service Professor, Inc. - Electrical

4.6
855 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 281-290 of 855 results
5.0 Alan K. Caledonia, MI
4/13/2020

Bryan did a great job. In and out in less than two hours. Both sump pump and water heater working great!

Response from Company:

Alan, thank you for leaving the time to leave Bryan such a great review! We are glad to hear your sump pump and water heater are back in business! We look forward to serving all of your heating, cooling, plumbing, electrical, and duct cleaning needs in the future!

5.0 Lawrence S. Grand Rapids, MI
4/9/2020

Response from Company:

Thanks for the five-star review, Lawrence! We look forward to serving you for years to come! :)

4.5 Bill S. Grand Rapids, MI
3/16/2020

Response from Company:

Hi Bill! Thank you! We would love to learn more about how we can meet our mark of five-star service. Please give us a call with any concerns!

4.0 Adrian T. Hudsonville, MI
3/13/2020

I found one more outlet that needs to be changed but I think it is expensive to have TIM do it. Adrian

Response from Company:

Adrian, thank you for taking the time to leave us a review! We would love to help you out with that extra outlet! Remember all of our work is backed by 100% satisfaction guarantees which you can review here: https://www.serviceprofessor.com/the-professor-guarantees/ If you would like to chat more please feel free to give us a call!

5.0 Rose G. Grand Rapids, MI
3/13/2020

Well done

Response from Company:

Thank you for the great rating, Rose! We look forward to serving you for years to come.

5.0 Justin W. Rockford, MI
3/11/2020

Everything went smooth and efficient. Technician showed up on time. Plumbing issue was fixed quickly. I’m satisfied

Response from Company:

Thanks for the five-star review, Justin! We look forward to next time!

5.0 Dragol D. Grand Rapids, MI
3/7/2020

Response from Company:

Thanks for the five-star review, Dragol! We look forward to serving you again in the future.

3.0 Holli I. Wyoming, MI
2/24/2020

The techs were all great. They had some issues and had to add an additional amount on my bill when I was told they would charge any more than what was quoted. They also had some issues when it came to the financing part.

Response from Company:

Holli, thank you for taking the time to leave us feedback. We are glad you experienced great service from the technicians. Receiving a higher than expected invoice can certainly be frustrating. We welcome your phone call to discuss any issues. Please contact our Electrical Manager, Dan Bremmer, directly

5.0 Larry B. Wyoming, MI
2/23/2020

Very professional polite to the point would hire again

Response from Company:

Thanks for the great review and recommendation, Larry! We look forward to next time!

0.50 David K. Grand Rapids, MI
2/15/2020

Highly overpriced. Paid $59 for site visit and asked them to leave based on estimate of $1600. If this were a 4-hour project, they would be at over $300 per hour. We hired another reputable company to complete the job, after paying Service Professional $59 for site visit.

Response from Company:

David, thank you for taking the time to leave feedback. We're sorry your experience was not satisfactory. Receiving higher than expected pricing can certainly be frustrating. Your options included the removal and replacement of your dishwasher, faucet, and sink as well as the removal and replacement of your emergency shutoff valves. Our work is performed by certified technicians and is backed by our extensive list of 100% satisfaction guarantees which you may review here: https://www.serviceprofessor.com/the-professor-guarantees Our pricing also includes top of the line products and service, including taking calls 24/7, so we can be there.

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The Service Professor, Inc. - Electrical
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