The Service Professor, Inc. - Electrical

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48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 481-490 of 855 results
5.0 Matthew W. Grand Rapids, MI
8/24/2017

The team were able to squeeze us in the very next morning following our call and had the issued fixed within an hour of arriving, first class service!!

Response from Company:

Hi Matthew, thank you for the review! We are pleased that we could demonstrate our five star service and look forward to serving you again in the future.

5.0 Javier C. Grand Rapids, MI
8/20/2017

Great professional service. Great communication. A little over priced but you get what you pay for and with service professor you get excellent service.

Response from Company:

Thanks for the review Javier! We work hard to deliver exceptional service, so we're happy to hear that was your experience with us! Our technicians work quickly and efficiently, and are always sure to explain all options thoroughly. We're committed to making you a customer for life! Thank you for choosing Service Professor. We appreciate the opportunity to care for your home!

4.0 Karen K. Grandville, MI
8/20/2017

Did not get any other quotes so the cost seemed a bit high.

4.5 Ed F. Sparta, MI
8/15/2017

Response from Company:

Thanks for the rating!

4.5 Julia D. Byron Center, MI
8/12/2017

I didn't like him trying to sell me stuff before he even started on the project I had hired him for.

Response from Company:

Hi! Our technicians are committed to the safety and comfort of our customers. Their thorough exploration of your home systems means they can provide options, all with up-front pricing, so you can choose the best repair or replacement option for your home and family. Our satisfaction guarantee means you can be confident in your decision to work with us. Thank you for the opportunity to serve you and we look forward to caring for your home again in the future!

5.0 Gary C. Grandville, MI
8/10/2017

Excellent communication with repairman. Super job !

Response from Company:

Hi Gary, thank you for the review and for choosing Service Professor. We look forward to serving you again in the future!

5.0 James A. Caledonia, MI
8/8/2017

Good service

Response from Company:

Thank you for the review of our 5 star service!

3.0 Bob F. Grand Rapids, MI
8/4/2017

The work was very professional. What I didn't like was not getting an itemized bill. And I feel for the time spent working on the project (Replace toilet ring) the charges were to high. There was a $59 trip charge and IF he spent 2 hours working WHICH I DON'T THINK HE DID and he charged $304. that means his labor rate less parts (Ring Pricing $10-12) is more than $112. That said what I disliked mostly was the Pro. taking unauthorized pictures of other things in the house such as the electrical system when he was there to fix the toilet. He spent a lot of time trying to up sell other plumbing.

3.0 Ron V. Lake Havasu City, AZ
8/4/2017

I hired this company to repair leaking toilet & leaking bathroom faucet. They replaced rubber o- rings on faucet & gasket between toilet & tank. No mention of cost for O-rings & gasket for toilet. Charged me 365.00 for service. Won't be calling them again. Could of bought new toilet & bathroom faucet for that price.

1.5 Frank T. Hudsonville, MI
8/1/2017

I was shown three quotes. None of the quotes listed labor or parts. They only listed a total. I asked about a better breakdown of the labor and parts and he said that they don't do it that way. It cost me over $500 for about one hour of labor and approximately $50 worth of parts. Their pricing is outrageous and their quotes were very misleading. I would not use this company again.

Response from Company:

Hi Frank, we appreciate your business and would like to thank you for the opportunity to serve you. When a customer invites us into his or her home, we do everything we can to ensure they understand the problem they're experiencing, as well as available options for resolving the issue. Our technician arrives with everything he needs to complete nearly any project and every option we provide includes up-front pricing. Our goal is to empower customers with knowledge so they select the option that best fits their home and budget, even if that means working with another company. We sincerely appreciate the opportunity to care for your home, and we hope our high-quality work and exceptional customer service will lead you to call us again should you need work completed in the future.

Photos

The Service Professor, Inc. - Electrical
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Water Service

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Seal of Approval

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  1. Verify Trade License
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  2. Verify Insurance
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  3. Verification of State Business Filings
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