- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
Hours
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Achievements
Service Details
Areas of Expertise
- Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
- Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
- Standby and Portable Generators - Installation and Maintenance
- Electric Vehicle Charge Stations
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 571-580 of 855 results
5.0
Robert D.
Lowell, MI
11/24/2016
He was very courteous. He didn't try to push other work. He diagnosed the problem promptly and fixed it right away. Very happy. Will use again.
Response from Company:
Hi Robert! Thank you for your review! You never have to worry about suffering through a "hard sell" with Service Professor. Instead, you can be sure we'll provide accurate information and several options so *you* can choose the repair (or replacement) solution that best fits the needs of your home and family. We are here for you whenever you need us, 24/7. Thank you for choosing Service Professor Robert. We appreciate your business!
5.0
Marcia G.
Rockford, MI
11/23/2016
Service Professor was super organized. They were quick to send someone out, discuss our options and went straight to work! Their customer service was impeccable and they did a follow up phone call. They truly aim for 5 star service.
Response from Company:
Hello, and thank you for your review! We strive to deliver exceptional service every day. Quick, efficient, and thorough, our team is committed to ensuring your experience is the best it can be...5 stars every step of the way! Thank you for choosing Service Professor to care for your home. We look forward to serving you again!
5.0
Cindy M.
Punta Gorda, FL
11/23/2016
Very knowledgeable and professional. Will definitely call again when we need them.
Response from Company:
Hi Cindy! Thanks for your review. We believe we have the most skilled and professional technicians in the industry! And, their dedication to delivering exceptional service can't be beat! Thank you for choosing Service Professor Cindy. We look forward to serving you again in the future!
5.0
Jordy V.
Grand Rapids, MI
11/17/2016
Very friendly. They ALWAYS try to upset me on the whole-house surge protector, which is a little annoying. They are never the cheapest option but they are very responsive and friendly.
Response from Company:
Hello, and thank you for your review! When issues pop up around the house, we understand that getting them resolved quickly and efficiently is a top priority! We also believe that the safety of our customers' homes is incredibly important, which is why our technicians provide several options, including some for devices such as GFCI outlets and whole-house surge protectors. Regardless of which option our customers ultimately choose, we want to ensure they have the information they need to make the best decision for their home and family. We are here to serve you and will always strive to deliver the same exceptional service you've come to expect from Service Professor. We appreciate the trust you've placed in us, and look forward to caring for your home for many years to come!
4.0
Marta B.
Wyoming, MI
11/14/2016
I think Service Professor must serve higher end clients. The prices were astronomical. If you like high-end, top quality products and don't mind dropping a few thousand dollars, this is the place for you!
Response from Company:
Hello, and thank you for your review! Our goal is to provide exceptional service to our customers. A big part of that is providing the information they need to select the best option for their home and budget, even if that means working with another company. Whether or not a customer chooses to work with us, we want their family to be safe and comfortable in their homes. We sincerely appreciate the opportunity to care for your home and look forward to serving you in the future!
2.0
Frank T.
Rockford, MI
11/10/2016
They communicated well and came out in time. When I talked to the company about the issue, I let them know the ceiling fan was working except for the lighting. When the tech came out he checked the wall light switch and fan adjuster and it was working properly. He did not tough the ceiling fan at all to see what the issue may be. He stated that the fan was working properly so we need to get a new ceiling fan. I already knew the fan worked but was not sure if the lighting could be fixed without purchasing a new one. If he had looked at the fan and said it could not be fixed and we needed a new one, I would be satisfied. The issue I have is that he did not look at anything in the ceiling fan.
Response from Company:
Hi Frank! Thank you for your review. We appreciate your feedback, though we're disappointed to learn your experience with us was not what you expected. Our team strives to deliver exceptional service; in fact, your satisfaction is guaranteed! Could you please give us a call, or email us at [email protected], so a member of the management team can work with you to find a solution? Thank you again for your review Frank. We appreciate your business!
5.0
Bruce T.
Ada, MI
10/27/2016
Jim H was very informative, clearly explained and outlined my options and did an outstanding installation.
5.0
John S.
Grand Rapids, MI
10/21/2016
Very on-time, friendly, prepared and willing to talk through potential problems & solutions. Cleaned up after the work and very dependable. I would hire again!
Response from Company:
Hi John! Thanks for your review. We believe our customers deserve the very best, and that means we too value your time and the trust you've placed in us to care for your home. Our technicians are committed to delivering exceptional service at every visit and are always happy to answer questions and provide a thorough explanation for proposed options. Thanks again for your review John, and thank you for choosing Service Professor!
5.0
Marge V.
Grand Rapids, MI
10/21/2016
The only thing that bothers me is I could not get my free quote. They charged me $59.00 just to come to my house.
Response from Company:
Hello, and thank you for your review! We believe our customers deserve a thorough and honest assessment of the issue they're facing. Visiting a customer's home and providing several options, all with up-front pricing, is the best way we can ensure he or she has the information needed to make the best choice for their home and family. We do wish we could provide this service for free, but unfortunately we must cover the cost of doing business. The $59 dispatch fee helps us recover the cost of travel to and from the customer's home, as well as the technician's time. We sincerely appreciate having had the opportunity to care for your home and look forward to serving you again in the future!
5.0
Samantha F.
Allendale, MI
10/18/2016
The technicians were very friendly and kept me informed as to what was going on
Response from Company:
Hi Samantha! Thank you for your review! We strive to deliver the best service in the neighborhood, and to us that means exceptional service delivered with a smile! Our friendly, professional technicians are always happy to explain their observations and suggestions...We want you to feel confident in your decision to work with us! Thanks for choosing Service Professor Samantha! We look forward to caring for your home again in the future!
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