- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
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Achievements
Service Details
Areas of Expertise
- Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
- Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
- Standby and Portable Generators - Installation and Maintenance
- Electric Vehicle Charge Stations
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 711-720 of 855 results
4.0
Joe S.
Rockford, MI
7/11/2015
My installer finished replacing the two switches. However, he installed the wrong color. Mine throughout the house are ivory. He didn't have my color, so he went ahead and installed bright white. He offered to return the next day, and I was his first appointment the following day. They are fine now, but it took two days.
Response from Company:
Thank you for sharing your experience with The Service Professor and our electrical technician. We are sorry your electrician did not have the correct color switches on his truck the day of your appointment. We are working to improve our services daily, and will be sure to remind our call center staff to ask for color preference when scheduling outlet or switch replacement so the technician is sure to have the customer's color on hand. Thank you for providing your feedback to improve our services and have a wonderful week.
5.0
Mary S.
Wyoming, MI
7/7/2015
Roger did an excellent job managing my lengthy list.
Response from Company:
Thank you for taking time to leave your review of our electrician Roger on HomeAdvisor. Roger is excellent at completing his customer's to-do list (even if they are lengthy like yours.) We hope you have a wonderful week, and remember to keep us in mind as we have outstanding plumbers and HVAC technicians too.
4.0
Marie L.
Wyoming, MI
6/29/2015
John got somewhat of a late start then was called away suddenly (and for almost 3 hours)...When the work did get underway, it seemed to go smoothly and the electrician was very friendly and knowledgeable! I am pleased with the overall result but in the end the cost was almost $1500.00 than what I was hoping to pay. The electrician WAS able, and happy, to stay to complete the entire job in just one day which was a HUGE blessing! Highly recommend (and will use The Service Professor again) but be prepared for some potential "sticker shock".
Response from Company:
Thank you for your review of John's service work for your electrical system. We have notified him that you shared your review here on HomeAdvisor so he can check it out when he is able to. It is not our practice to remove a technician from someone's home during a scheduled appointment and we appreciate your flexibility as one of our Protection Plan members was in immediate need of emergency electrical services. Once he returned, we are very glad his work was completed in the single day so your household was back up and running without issues. Thank you for choosing The Service Professor, have a wonderful week.
4.5
Carole M.
Whitehall, MI
6/29/2015
John was professional, yet friendly. He is a hard worker and stayed much later than any other home improvement we have ever worked with. We would be confident in working with this company again.
Response from Company:
Thank you for the kind words regarding the service you received by John. We will make sure to notify him of the review so he can take time to read it. Customer service is our top priority, so it is common practice for our technicians to work on your system with the utmost care and dedication to quality workmanship. Thank you for choosing The Service Professor, have a wonderful week.
2.5
Floyd S.
Holland, MI
6/19/2015
to expensive. did very good work
Response from Company:
We truly appreciate your feedback. Although we may not be the least expensive we feel we are truly the best value. We do love your 5.0 on Quality and Customer Service. If there is anything I can do to continually show you what a great service we are please let me personally know. Simply ask for Ryan in the Marketing Department!
5.0
Robert J.
Grand Rapids, MI
6/19/2015
The repair was done quickly and neatly.
Response from Company:
Thank you very much. The Service Professor understands that part of Customer Service is prompt and clean work!
5.0
Mike N.
Holland, MI
6/18/2015
Very competent electrician
Response from Company:
We always take pride in knowing our technicians know their stuff! Thank you for your comments. We are always striving for five star service!
5.0
Cindy B.
Spring Lake, MI
6/16/2015
Jim F. repaired some bad wiring going to my air conditioning unit. He was a joy to talk to and explained what had happened. Was VERY pleased with his work and will definitely use this company again.
Response from Company:
Thank you for your response Cindy! Jim is great we are glad that you will use The Service Professor again! We value our lifetime members! They all become family to us!
4.5
John S.
Grand Rapids, MI
6/13/2015
he knew what he wae doing
Response from Company:
We only get the best customer service professionals as well as the most knowledgeable! Thank you for the feedback!
5.0
Edie M.
Caledonia, MI
6/9/2015
Adam R is very prompt and professional. He is very enjoyable to work with. He diagnosed the problem quickly and replaced the faucet in a prompt manner. We were very pleased with the job he did and with Adam. We highly recommend Adam and The Service Professor. We have been using them ever since we moved here 5 plus years ago. They do it all. Excellent work and customer service from both technicians and also office staff.
Response from Company:
Thank you very much Edie! The best compliment of all those that you could have given us is that you have been with us for such a long time. We hope that it is obvious our great work and service is showing! Happy 5 Year Anniversary!
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