The Service Professor, Inc. - Electrical

4.6
855 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.instagram.com/serviceprofessor/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Standby and Portable Generators - Installation and Maintenance
  • Electric Vehicle Charge Stations
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
855 Verified Reviews
  • 5
    663
  • 4
    103
  • 3
    30
  • 2
    21
  • 1
    8

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 461-470 of 855 results
5.0 Jim J. Ada, MI
1/21/2018

Response from Company:

Thank you for the rating Jim!

5.0 Brian S. West Olive, MI
1/15/2018

Great service. Tim V. Was very friendly and professional. I would recommend and hire again.

Response from Company:

Thanks Brian! We appreciate you taking the time to leave a review. We will pass along the kind words to Tim.

5.0 Trudie W. Wyoming, MI
1/8/2018

Informative about what they could/would do. Show respect for your home...ie put a rug down to use coming in and out of your home((not just in winter). Take everything “broken, damage” away with them. Make sure you understand what will be done, how,etc!

Response from Company:

Thanks Trudie! We strive to deliver 5 star service in everything we do and are glad you appreciate it. Thank you for making the time to leave a review!

5.0 Billy B. Grand Rapids, MI
1/1/2018

there should be more guys like this

Response from Company:

Aw, thanks Billy! We appreciate the props! We look forward to serving you again.

5.0 Daryl S. Caledonia, MI
12/26/2017

Great experience! Exactly what we needed.

Response from Company:

Thanks Daryl! We strive to exceed expectations and appreciate the feedback.

5.0 Emily D. Grand Rapids, MI
12/23/2017

It was great to have someone available for emergency service. We did naturally pay a premium for that. The lower rating for the value is mainly because it's too soon to know whether we paid the right amount. The cost for the new sump pump seemed a little high, but maybe it's better quality than others I was quoted.

Response from Company:

Thanks for the review Emily! We appreciate the feedback and look forward to serving you again.

4.5 Patricia S. Grand Rapids, MI
12/15/2017

Response from Company:

Thanks for the rating Patricia!

4.5 John B. Grand Rapids, MI
10/26/2017

Response from Company:

Thanks for the rating John!

5.0 Randall Z. Grand Rapids, MI
10/24/2017

Staff was friendly and prompt. Service professional was knowledgeable. He showed me everything about my furnace and what needed attention.

Response from Company:

Hi Randall, thank you for the review and thank you for choosing Service Professor! Keep us in mind for all of your plumbing, electric, sewer and HVAC service needs. We look forward to serving you again.

1.5 Jim B. Gowen, MI
10/12/2017

I rent a mother in law apartment in the basement of my fathers house . I gave explicit instructions for the workers not to bother the tenant upstairs (my father) and come directly to the lower unit door at the back of the house . My father is an alzheimers patient and just got home from the hospital the day before . The Service Professor worker ignored the instructions and went right to the front door when they arrived . The most important part of the job ! They apologized and proceeded to service the toilet . After an outrageous amount ( $525.00 ) to partially rebuild my toilet they even wanted to sell me more services ! I finally got them to leave after 3 hours of trying to talk me into more services they said were needed in the home . I was broke and my father was upset ! I later found out I could have had another plumber install a complete toilet for the money I paid . I wont use them again even for an emergency .Who can afford that kind of work ?

Response from Company:

Hi Jim, thank you for bringing this obvious disregard for your situation to our attention. We understand that nothing can make it right but hope that an apology will be accepted. We have addressed this with the technician involved.

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The Service Professor, Inc. - Electrical
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