Everdry Waterproofing of Upstate New York

Our sump pump failed after 7 years. A serviceman from Everydry came promptly and quickly changed the pump. Thanks Everdry

Very pleased with the communication, service and professional manner from the salesman Tom as well as the foreman. The job was explained from beginning to finish. The end result is that I have had a dry basement for many years.

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The entire crew, from the first gentleman I met, to the inside foreman to the onsite foreman cared as much about my basement and yard as I did. Not a spec of dirt or concrete left behind. I knew what was happening every step of the way. Is it cheap? No. Is it worth it? Yes, absolutely! Why? Because it works...who wants a wet basement or backyard?! Thank you Everdry for solving my problems... A lot of hard work on your part, but I no longer cringe when it rains :)

So far everything has been great. Very good about handling every aspect of the issue. I had another company out who spent about five minutes in my basement and handed me a small estimate of ra couple of small cracks. Niles did a great job.

We were not pleased. The only reason we gave them a 2 was because the owner personally came out to rectify the situation and was understanding. The crew that came out did not do even a good job, very poor. due to distance of company they were late everytime they were supposed to come out and fix project or something else. I do thank top level supervision for trying to settle or appease us but until they get supervision of crews work i would not recommend this company. The job was supposed to be done 4 days took a month with someone coming to the house on 9 different occassions.

The sales person was not pushy and gave options to help work with my budget. The works where polite and clean up at the end of each work day. The foreman on the job kept me informed of what was happening and answered all my questions. So far I am very happy with the company.

Timely, informative and explained project as it went along.

They are very misleading. When you first talk to the inspector, he tells you one thing on how they do things and when it comes to the time to do everything the contractor does something else that is nothing what they have promised you. There patiented Multi-step process is no more then them putting plastic on the outside instead of there drain tile system and doing exactly what all the other companies do for the inside and charging you a couple thousand dollars more. Also they didnt tell me that they charge you $50 a year to keep their warrenty . If i would have known this i would not have choosen this company and would have saved money.

Previous work was done pre-contract, and the follow up work completed apound request. The work that I just reuested has not been completed.