Everdry Waterproofing of Cincinnati

Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property.

The previous owners purchased the service on October 28th 1995, We moved in 2003 and we have not have any issues whatsoever. We don't have to worry about our home getting water damage and that is a great feeling. I do believe their Quality is what sells the service and product. Based on our experience We would recommend Everdry Waterproofing to anyone. Great company, great service excellent value. Francisco Mejia

I had Everdry come and install J type draining system around my house. I am very happy with their system. The most amazing is everytime i have a concern Everdry always hear me out. A+ for the work they do. The crew who came are always polite and professional.

Great company with great people who put the customer first. I highly recommend them to anyone with a leaky basement!

I was so impressed with Everdryâ  s customer service and work. They arrived on time and explained the timeline of the process. (They were very polite and courteous) They completed the job in the time frame that was stated. They came back several weeks later to inspect their work, to make sure that that job was done right as well as to make sure that I was satisfied. Iâ  ve never had a company come back after the job was completed, just to make sure that the job was done correctly, and to make sure that I was satisfied. They informed me, their services are guaranteed for life. I would highly recommend Everydry.

We had a minor issue with our waterproofing several years after it was done. We called to have someone come out to look at it and they promptly sent someone out to address it. They stand by their warranty. The gentleman that came out were very kind and did a wonderful job. I would highly recommend Everdry.â

Everdry waterproofing is amazing! Since my basement has been waterproofed I have had no issues with water coming into my basement. It has been 4 years! I highly recommend Everdry.

We had issues with standing water in our basement prior to contacting Everdry. After our basement had been waterproofed we no longer had any issue. Would highly recommend Everdry for any waterproofing issues.

Everdry has been great to work with. I have had my pumps replaced twice under the warranty, both times the have been replaced next day.

Everdry did a great job taking care of our basement leak. We now have a finished basement to enjoy worry free from water issues. They were professional, courteous and the whole process took very little time. I would highly recommend them if you are having any type of basement water problems.