B. Griffith Roofing, Inc.

Excellent!

Very well.

Scheduling was perfect, demo, installation and cleanup was fast and done very well. Other than having a new roof, you would never know there was a construction crew on the property.

I got a quote from 5 companies, including Grifith. They were the 2nd lowest estimate and since they had the most positive reviews, I went with them...ohhhh such a bad decision.... They went to the property and gave me an initial quote of $6,200, The property had VERY visible wood rot on a soffit portion of the laundry room. Apparently, they did not take that into consideration when quoting, I had no problem with that wood rot since It was mostly on the fascia board and I am skilled enough to replace it myself. A day after I gave the go-ahead and they started working, I get a call in the morning from Brent, the owner. Telling me what I already knew, that the roof had some rot. I told him how much is it going to cost me to fix all the rot (the extra work) since I can fix it myself if the extra work quoted price is not right for me. Well, we agreed that he was going to give me a quote of how much it was going to cost and how much extra wood was involved. 6 hours passed by and at 1PM, I call him and send him a TXT reminding him that I still haven't received the quote for the extra work, since I know that roofing is a fast phased work and they are typically done in 1 to 2 days and they were already 1 day into it. 1 hour later, I get a TXT from the owner stating that he was not sure he could hear but that his guys were installing and removing and probably was about 200 feet of 1x6 cedar but behind the cedar was rotted sub-fascia. I then immediately reply with "How much will all that cost?", And again, 1 hour later ( 3:33PM by now) he replies with a more detailed list of materials and a price of $1,900 for the extra work. I ask him if he was at the property (I was working) and that I wanted to see what needed to be fixed ( because I knew that list of materials needed he gave me was way excessive and thus the quoted price was high), I wanted to see if it was true that all that he said was bad, was actually bad. I then call him directly and ask him again if he was at the property and that I wanted to go see what he claimed was bad, he then told me that the work had already been done... and that everything was already fixed, and that the list of materials he TXT me was already installed...I told him we agreed that I was going to get a quote first, before doing the job...not a statement after the job... I went to the property to see what was done and see the old removed material on the trash can and sure thing, there was *some* fascia replaced, about 60' in total, not nearly close to the 200' he claimed (which the entire fascia of the property doesn't reach 200') There was old not so good fascia nailed with new fascia and old sub-fascia with new fascia, 1 feet pieces of rafter sistered to rotten rafters, when it should be at least half the length of the rotten rafter... a very very sloppy job... All the materials used were not nearly close to what he claimed was used, and to top it all...There was no one at the property at 4 PM even tho I was told there was going to be, so I could not validate the material used by looking at the material removed. very shady... I saw 2 12' fascia boards in the floor (We will get back to them soon) I took many pictures, called the owner and told him the sloppy job that was done and sent him all the photos (which he never took the time to even see) This was on April 27. May 10, I get a TXT from my tenant that there is a letter for me from the roofing company. The letter is the final statement with $8,516.00 due... That is $2,316 extra of the $6,200 and more than the $1,900 the owner said...And, remember the 2 12' cedar fascia board that was on the floor?Yep, it was included here but was never installed, they took it away. By this time, I am very ****** off with their shady practices and the overcharging...I could not take it anymore... I email them: "There is $2,316 of extra woodwork that was supposed to be disclosed to me by writing (as outlined in the proposal\contract) indicating the amount of wood necessary for the 'extra' work along with the cost of such extra expenses. I was contacted by Mr.Griffith by phone about needing extra work, and it was agreed to give me a list of all materials needed along with the price of such materials, since Mr.Griffith did not have an exact amount of material that was used or how much everything would exactly cost...That written order was never delivered and the woodwork was still done without my consent, knowledge, and approval. I talked with Mr.Griffith about my concerns and he is well aware of them, I also sent an email that day to this exact email address describing my concerns and providing many pictures, I was told that he would call me and work out the issue. That also never happened... It is, needless to say, I am not very happy with the way the work has been handled and the lack of transparency from Griffith Roofing. Bellow is the section in the proposal/contract describing the proper way it should have been handled. "Any alteration or Authorized Deviation from the above specifications involving extra costs (excluding Woodwork) will be executed only upon written orders, and will become an extra charge over and above the Estimate."" I then get a response that the line I quoted "it states involving extra costs, "excluding woodwork", will be executed only upon written order" Then they try to say that I did not send any email containing the photos even tho I give them all the proof they will ever need, I reply to the email, send them screenshots, etc... and they still try to make me look like a liar, stating that she is very computer literate and that I did not send the email...well I'm a Software Engineer by profession and provided every possible proof of the existence of such email, after they figured out that they can't fool me on that front, they tried the legal jargon way... I replied to they email with: ""Any alteration or Authorized Deviation from the above specifications involving extra costs" will tell you that any extra cost from the initial proposed cost will need to be written. the "excluding woodwork" part makes no sense, all the roofs in this country are made of wood...so every work on it will be wood work...that means that if I have a roof that needs $10,000 extra in woodwork, you are going to do the work without telling me how much it will all cost exactly and then tell me It needed $10,000 extra in woodwork??? That is absolutely crazy." Think about what I just replied to them....isn't that just crazy??? They can technically charge an unlimited amount of money without any consent from you and then you owe that money???, they might have got a lot of people with that scheme, but I was not going with it... They reply with: "... there is much more to a roof than just "wood" so the extras could be a number of things besides the woodwork. There is underlayment, T111 siding, angle flashing, counter flashing, base flashing, etc., etc. that could run into extra work on a home depending on the the condition of the material, etc. ..." Which i then reply: "I do not wish to continue arguing ma'am, I don't like to do a scene, but this has gone out of hand. Underlinement, Flashing, etc are things you take into consideration when you go to the property to see the roof shape, square footage, etc and make the proposal... The only things you cannot see is rot...that is wood....and things like piping, cabling, etc in the attic (obstacles). Missing fascia or soffit does not make a roof leak inside the property, so there was no rush (other than pure business) to put fascia in place." I then TXT the owner and request a face to face meeting to discuss this mess and git it over with. I meet with him 2 days later and confront him with a plethora of proof of their wrong doing and sloppy job. The owner and me, then agree to settle it for $7,000 ($800 for the "extra wood work") which I know there still not $800 worth of materials for the "extra wood work" but that this point, I just want to be done with this company... I am told I will receive the updated invoice for $7,000... Three days later, I send an email asking for the new invoice so that I can pay, I get a reponse that the secretar

Brent came out himself to do the quote, which I appreciated. The quote was detailed and prescriptive with the information unlike some of the summarized other quotes that were received. While the initial schedule was a week to two weeks out, Brent called me one morning a few days after the contract execution and said if I wanted they had time to do the work immediately. It happened to work for my schedule, so it was great. The crew was professional, clean and efficient. I was surprised at how quickly the work was done. Cleared inspection and we were done within basically 2 days. There was some confusion around the final inspection, but Brent took care of it. He has been responsive to my calls and messages as has the staff in the office. They took many pictures of the work and were able to provide detailed information. The flat roof and slope look great as do the shingled roof. I would say that while this clearly is a family business, that to me was the pro, not the con. Brent is knowledgeable and honest about the efforts required and clearly cares about his customers. Carol and Nicole are responsive and courteous in the office.

took 4 days to complete 2400 high pitch roof single story house. Guys were working very hard and did very good job. Roof looks very good, all rotten wood got replaced and calked/primed. No need to remove/replaces gutters. Guys workaround them by removing screws from parts where were installing it. All dripping edges got done much better then before to prevent water hitting fascia boards. Recommend the guy. Speaking with owner was a pleasure. Thank you Brent.

unknown

We encountered no problems, very professional, and seemed comparably priced to other quotes we requested.

Excellent. They came the same day. There was no mess, they cleaned everything and hauled the debris. Everyone was friendly. The took pictures so we were able to see the completed work without having to climb on the roof. We have used their roofing services over the years with the same exemplary level of professionalism.

Did an excellent job!