B. Griffith Roofing, Inc.

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The original roof had been installed incorrectly by another roofer when the home addition was built in 2006. Also the Florida Room had leaked since the install in 2012 in spite of having the installer out many times to fix it.  Brent  Griffith came out and explained what the original installers of both additions had done incorrectly and guaranteed his Re-do would resolved all my roofing problems. All issues related to previous roofers and Florida Room contractors poor workmanship were resolved on main, addition, as well as the  Florida room addition as Brent Griffith told me they would. We have had some pretty hard rains since and so far so good.

Everything went very well. On time, professional, cleaned up after themselves.

After reading a lot of reviews, I requested quotes from 3 top rated Angie's List roofers.  B Griffith wasn't quite the cheapest, but they were close, and several thousand cheaper than the most expensive bid.  I say that because although price is important, their responsiveness and professionalism is really what won me over.  They always replied within a day (usually within hours) of me emailing them with questions or requesting information.  I can't say that about the other companies I talked to. They were on-site as scheduled for the tear-off at 8am, and by the end of the day the old roof was gone, wood replaced as needed,  and roof paper put down. When I got home around 6pm they had already finished for the day, and everything was cleaned up.  The roof went on as expected over the next several days, and everything turned out great.  We are very happy with their work and the entire process, and would use them again (hopefully not for another 20+ years). . 

Mr. Griffith was punctual and reviewed our tile roof issue with detail. We had leaks caused by cracked tiles and defective boot flashings. Roof is flat tile with a high pitch and slippery. Unfortunately, worker that arrived to do the work (repair cracked tiles and install new roof vents) was surprised to see that it was a tile roof and had such a high pitch. There was obviously a failure in communication there. He had to leave to get rope at home depot and then did work. Work done on vents/boots was excellent from what I can see. Cracked tiles were repaired with a foam product that caused tiles to buckle up and can be seen from the street. It has rained since repairs, so I think the repair is working but cosmetically, the foam is a disappointment. Again, this is a communication issue- had they told us they were using a sprayfoam that would cosmetically disappointing, then we could have chosen what to do. But the product was used, applied and repair done before we even realized what they were doing. However, price was hard to beat and lowest of all bids.

1 week after repair, it rained and roof continued to leak.  Called for 2 days without response.  Had to cancel patients because of leaks.  Finally, on day 3, they returned and worked on the roof.  Sent us an additional bill.  I explained that it was leaking in the same spots.  They explained that they were different leak but drained in the same spots.  I refused to pay their latest bill.   6 weeks later after a rain, the roof continued to leak.  I called and was told they no longer did repair work.  I explained that they were paid to repair a roof leak and it continues to leak.  They said it was not their problem.

It went very well.  We live in another town and the work was completed without us being there.  There employees took pictures of the roof and sent them to me via text messages.  They were all very nice from the owner, the office staff  and the roofers. There was a bad rain storm the other day and the realtor says no leaks.  That what I wanted to hear. Job well done.

Brent is very personable and cares about the quality of his crews' work.  The job was done well and I would highly recommend him.

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