B. Griffith Roofing, Inc.

The crew arrived on time and went to work immediately. They removed the old shingles and laid down the news roofing paper. The following day it rained. They crew was back the day after it rained and began to nail in the new shingles. It took two days to put on the new roof. They cleaned eveything up after themselves.

Brent Griffith (owner) surveyed the original roof. The Big Deal covered 2000 sf of roofing for $6000. He said my actual roof surface was 3000 sf, and pro-rated the additional 1000 sf for $2000 more, for a total of $8000. I trusted him on the square footage; it seemed a bit high (1400 sf house + 2-car garage, and not that steeply pitched a roof), but I sure wasn't going to go up there and measure it myself. The work proceeded on schedule. Griffith obtained permits and placed them properly on the house for the county inspector. The crew cleaned up my grounds quite well -- no nails or major tarpaper chunks left on the ground. The finished job passed the county inspection. Griffith came to the house after I called him to please come inspect the work so I could pay him the final $2000 after the up-front Big Deal payment, and he did a thorough job at that time. He personally removed all remaining bits of paper and other materials left on the house roof itself and others that had fallen onto my aluminum lanai roof. He noticed that the tiles and the front edge of the peak hadn't been snipped exactly flush with the wall line, and said he'd have a crew member stop by over the weekend to finish that off properly. As far as I can tell, someone did that while I wasn't home -- but didn't leave a note. Several problems: (1) Minor: When Griffith came to do the inspection and obtain final payment, he told me the crew had replaced 6 rotted sections of plywood at $50 each, and expected that the crew had notified me of that at the time. Well, they hadn't. My neighbor across the street, who works in her front-room office all day, had seen them remove and replace sections of plywood, and she had told me about it that evening. (2) Minor: Griffith had not brought his credit card scanner with him when he came to do the final inspection. When I called the office the next morning to give my credit card information over the phone, the employee who answered (after many, many calls to a cell phone with no mailbox set up -- not exactly confidence building) didn't know what the Angie's List Big Deal is or how much I had already paid or still owed because Griffith had the paperwork in the truck with him. Again, not exactly confidence-building -- and I refused to give my credit card information until I knew he fully understood my payment status. He called Griffith and then called me back when he had all the information, and we completed the transaction. I checked my credit card online for several days,and that charge was made correctly. (3) Major: When I was completing the warranty form for the Owens Corning shingles, I saw that Griffith had filled out his portion of it with the amount of shingles ordered as 2700 sf, not 3000. At this point, not worth arguing over. But it did lower my confidence level. Overall, the work is probably a great value, even if the roof measurement was slightly exaggerated, but the customer's communication with the office staff and work crew needs some improvement. I know this is a mom-and-pop operation, and I suppose it's honest enough and the work is good enough. If the communications had been better and the estimate more accurate, though, the rating would have been A instead of B.

We were very pleased. They told me up front that there was extra work to be done, which I appreciated. The owner himself came out to give me an estimate. The work was done promptly, they cleaned up after themselves, and we are very pleased.

I used their services. They put the roof on last week.  They stopped for a day as it was raining, but it took two days.  It was good.  This was the 2nd time that I used them.  They have done roofs for us on different houses.  The crew cleaned up everything afterwards.  They were very good. They were professional.  They were quick, clean and efficient.  They knew what they were doing. I would use their services again.

Please note that this critical review is for the special purchased and not the overall quality of their work when it comes to roofing, as I have no background or knowledge regarding that part of their service. This transaction took place in June of 2012.  This was around the time when there were quite a few tropical storms lining up each week, and I really wanted to have my roof looked at in case things got scary later on in the Hurricane season, which lasts until November. I purchased B Griffith Roofing's "10 Point Roof Inspection" for $89.00. My assumption here was that they would really take the time to inspect every inch of my roof and everything that goes with it, and let me know the pros and cons - how good is my roof's condition now? Is it falling apart, or can I go a few more years? I would consider these folks, who have been in the business for quite some time to be experts and quite knowledgeable when it comes to Florida weather and roofs. After the purchase, an appointment was set up and Keith (it says he is a Superintendant) on his business card, came out.  It was late on a Thursday afternoon.  He was a bit late for our appointment, but to his credit he did call in advance and let me know.  I realize that when it comes to roofing and working outdoors, things come up that you cannot predict and that you must handle immediately. Keith was very professional.  He introduced himself, explained that he was going to grab his ladder and get to inspecting my roof.  Excellent! So far, so good!  Good to his word, I heard footprints on my roof minutes later.  About 15-20 minutes later, Keith knocked on my door, and I invited him in so we could discuss the results of his inspection.   This is where things get a bit dicey. Keith took the time to explain exactly what was going on with my roof.  Where the strengths and weaknesses were.  What could have been done better and what is good as is.   He stated that my roof, as it was right now, was fine - it had at least 3-5 more years on it and I shouldn't be worried. He then proceeded to write out a very nice and slick quote for a new roof.   I don't have a problem with this; it's good to know that if you want a new roof, how much it will cost.  You can then take that quote and compare apples to apples when it comes to other roofing companies. So - to recap: For my $89, I received a quote to let me know how much it would cost to replace my perfectly fine roof.  I don't mind paying for services rendered, I just wish that along with that service, there was some sort of take away. My assumption when I ordered this service, is that when you advertise a 10 point special, you have a form or something that tells me what those 10 points are.  Keith had a yellow legal pad and a bunch of drawings and scribbles on it.  I understand that when you are walking on a roof, your focus needs to be on inspecting it and not falling off of it, but I really would have appreciated something that he could have used to translate those drawings and scribbles into laymans terms.  He even took the scribble with him, so I had nothing but a quote and a business card at the end of the transaction. He also didn't have any promotional or educational material that would have shown me the different types of shingles, the colors available, etc,. that I could have put with my quote so that I could better visualize the roof that I was being quoted for. Circling back around, I purchased a 10 point roof inspection. What are those ten points? Shingles? Adhesive? Vents? Damage from wind, rain?  I have no idea. How does my individual roof rate, perhaps on a scale of 1 to 5 or 1 to 10 on each of those points? If it rates a 1, do I need to get it taken care of immediately? If it rates a 5 or 10, can I go a few more years before replacing it? The more information you give me, on each of those points, using your expertise, the better decision I can make when it comes to my home and my roof. These are the things that I would recommend that B Griffith Roofing bring to the table when it comes to this particular special. Again, this review is ONLY for the advertised and purchased inspection. They have many glowing reviews that speak to the quality of the work that they do when it comes to actually roofing your house, and I have no reason to doubt those Angie's List customers who were super pleased with their work. I just wish that they had put more thought into this offer when they came up with it.

There was a delay between the rapid replacement of two adjacent skylights and a third one due to their supplier failing to send the properly sized skylight.  Hence, the project took about three months from the time of initial contact.  However, B Griffith Roofing was very apologetic about this turn of events and did not ask for payment until the complete job was finished. I would recommend them for roofing work.

Citizen's Insurance is the only insurance company in Florida that insures manufactured homes. They have their own independant roof inspector who inspected my roof last year and deemed the roof only had 3 yrs life expectancy. Citizen's sent me a notice that my insurance would be cancelled in June of this year if I do not get another inspection by their inspector and/or get a new roof. I called B. Griffith Roofing to give me an estimate for a new roof. Upon inspecting it, they called me and told me that I did not neet a new roof as it was in good condition and it should last another 10 years. Talk about an HONEST professional business!  I will highly recommend them to my neighbors and friends and will use them when needed. Thank you Bret for your professionalism and honesty!

Fine service. Did everything in a timely, clean and professional manner.

Got a quick call back. Showed up on time and was very personable and easy to talk with. Did everything that was explained in the package deal and gave me estimates for further repairs and replacement. Professional and friendly. Wasn't pushy about what else needs to be done and did a lot of work for what I thought was a great package deal!

I found a "tune up" coupon We had an appointment window from 10 to noon.  Brent called and said he was on his way but got to my house closer to 1pm. He was very nice and seemed thourough.  He said he didn't see any major flaws and said it was in decent shape but old. The estimate I received for a new roof seemed reasonable and I will consider B Griffith Roofing as one possibility when I get a new roof.