B. Griffith Roofing, Inc.

a positive experience overall

Well.

Initial quote was very quick after a fast inspection. Some confusion between customer and contractor developed after I asked for quote on added insulation and I felt a bit in the dark about the job status (1 week). After contact was re-established and quotes were signed, the work was scheduled. 6 man work crew showed up promptly at 08:30 and worked hard and fast to remove old roof. When old termite damage was discovered, added work on sintering beams and replacement sheathing was done quickly after informing me of requirements as specified in initial quote. New roof was completely installed by 15:00 and passed county inspection without question 2 days later. I am COMPLETELY satisfied with the work, in both the service and quality.

Before they started the job the house was surrounded with tarps to catch any and all nails (I have only found 3 so far) when they pulled some of the wood off and were replacing it with the new wood, one of the boards fell off the roof and snapped my water faucet by my planter and I quickly had a new fountain....you should see the guys and Mr GRIFFITH scramble to turn the water off....I guess they all thought that I would explode and be upset...I told them it could have been worse and I told him I would pay him to fix it and Mr GRIFFITH said no they broke it so they would fix it and that they did and before I realized it had been repaired. GRIFFITH Roofing took old roof off in less then a day, and replaced any wood that needed replacing, vents were replaced....this same day.....with rain and other commitments the job was completed in a week....All of GRIFFITHs workers were very professional, polite, and commited to their job and equally to their employer GRIFFITH....While this job was being done Mr GRIFFITH was in contact with me or my son....we had a death during this time and GRIFFITH did not hound me for payment the moment the new roof was on.....shortly after the roof was finished we had some terrible rain storms and I felt great that I had my new roof and didn't have to worry anymore about leaks....If was a pleasure dealing with Mr GRIFFITH, he just needs someone to answer his e-mails and or phones for him, my only complaint.....In the far off future I hope, YES I will do business with GRIFFITHS ROOFING.....Thanks to Angies List TOO!!

Everything turned-out excellent. They were responsive and punctual.

It went very well - see above

We had trouble getting a call back. Left numerous messages and finally got an estimate. My husband thought enough of Mr. Griffith when he finally came to offer him the job. It took several calls to finally get an estimate and several more to get a contract. I was not able be home when he was at the house since I work. We asked for a discount because we found him on Angie's list and got only a $100 discount on a $3100 job. When I finally received the contract estimate and returned the contract to Griffith, I never heard anything from them for over a week. We kept calling and no one called us back. Finally, they showed up at our door on Monday morning and began work without ever letting us know they were coming. They finished the job in one day. I am a little disappointed because I thought they would replace the facing and it would look better but it looks about the same. Needless to say, we don't know if it is fixed since it hasn't rained yet. I am just really disappointed in the lack of communication and respect for others requests. My husband was impressed with the way the crew worked. I might use them again if they assured me that communication would be better and if indeed the roof is fixed. I worry about having to try to get them back here if there is any problem!

Very well satisfied. Good job. Nice guy to work with. Neat and clean. Excellent job well done.

No complaints strip down crew put tarps all around yard to be sure no nails were left Very polite very hard working crew. Nothing but kudos to these guys. CAUTION TO ANY OWNER I TALKED TO THE CITY INSPECTOR AND HE SAID THAT ROOFING PEOPLE IN GENERAL MAKE THEIR "GRAVY" ON REPLACING BAD WOOD. sINCE BAD WOOD IS AN UNKNOWN TILL OLD ROOF IS OFF. BE SURE YOUR CONTRACT STATES WHAT IS COVERED B.Griffith Roofing agreed in writing to replace all bad wood no matter the exrent. Great clsoing point Thanks guys for a job well done

The estimate for repairing the roof leak was in line with other bids, but Brent was out the same day I called. The leaks were repaired and we didn't have any more problems after the bad rain storm this weekend. More importantly, Brent suggested our roof vents weren't long enough to provide adequate attic ventilation. I looked at the neighbors roofs and saw our vents were much shorter. Cooling our house in the evening has been a major problem for the last 25 years. No wonder. The new vents cost 300.00 and even though it's only April, we can already tell the house is cooling off with less work from the air conditioner. No one else identified the problem we've been trying to solve since the house was built! I recommend this company.