Custom Plumbing of Arizona, LLC

The young tech that did the work was great, fast and did a good job.

I spent a higher than average amount to have a tub/shower faucet package installed. Plumber came out and had to reconfigure the plumbing behind the wall to have the new fixtures installed. When he came back to install the trim he left me with two peices that were not installed due to the tile not lining up. When I finished the work he was supposed to do, the tub faucet did not align with the handle. It looks awful! I called the company to explain the issue and they only thanked me for the feedback. The manager did not call me back to discuss. They did not offer to take a discount off of the price. I am just left with this poor installation and have no compensation. Very unhappy and would never recommend this company.

n/a

Good company, and they seem to care about finding the best, most economical plumbing solutions. The only gripe I have is that they put the shower faucet control for hot/cold water on backwards! I nearly scalded myself trying to figure out which direction was hot versus cold the first time back in. I wound up having to disassemble the faucet assembly and put it on right myself.

outstanding

Tech replaced shower cartridge to repaired the leak but started the problem with weak water pressure which the tech was not able to fix. Had another plumbing service replace the cartridge to fix the weak water pressure problem - had to pay twice for the same work.

no comments

The tech. showed up on time and was very friendly and professional. He did try to repair the leaking part, but had to replace it. I was told before the work was started what the cost would be and was very happy with both the price and the work. Great customer service, both on the phone and in person.

Skilled and got the job done effectively. No more leaks!

The workers were good. I feel the price was way to high