One Hour Heating & Air Conditioning - Houston

4.7
936 Verified Reviews
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95% Recommended

26 Years In Business

Company Details

Contact

Serving You Locally
Houston, TX 77041
https://www.onehourheatandair.com/houstonha

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Top Rated Professional
Elite Service Professional
Super Service Award
Best of HomeAdvisor
Ten Years With HomeAdvisor
100 Homeowner Reviews

Service Details

    Areas of Expertise

    • Air Conditioning, Ductwork, Furnace
    • Repair & Maintenance
    • Financing Available
    • No overtime rates, EVER!
    • Senior & Military Discount
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.7
    936 Verified Reviews
    • 5
      826
    • 4
      63
    • 3
      14
    • 2
      4
    • 1
      26

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality

    Reviews

    Write a Review
    Showing 741-750 of 936 results
    4.0 Justin A. Pearland, TX
    9/4/2018

    Micheal was prompt and corteous, he did the work and was upfront with the pricing, im not so sure of the value for your money, pretty pricey just for replacing a broken condenser. Should have done it myself.

    Response from Company:

    Hello, Justin! Thank you for providing this feedback and review. We appreciate you sharing your experience! Have a great day! - Liv

    0.50 Rohit S. Katy, TX
    8/17/2018

    I have come to the conclusion that One Hour AC never acted in good faith. One time they broke the support of one of the units and told me that it's already broken. I had to get it fixed myself. I didn't realize until much later that their charges were much higher than others. The worst part was that I was their good customer for many years but when when it came time for their first payment under warranty, they made up reasons not to pay. Very disappointed.

    Response from Company:

    Your satisfaction is important to us, and is 100% guaranteed. That said, we would like to look into any concerns you may have. Please reach out to us at 281-560-6311. Thank you, Jimmy Sanchez, Operations Manager.

    5.0 John C. Houston, TX
    8/13/2018

    Prompt service

    Response from Company:

    Good Afternoon, John. Thank you for taking the time to give us an outstanding 5-star rating! We appreciate it, and hope you have a great day! - Stevie N.

    5.0 Chad S. Manvel, TX
    8/12/2018

    My technician Abel was amazing. Super friendly as well as super informative. Made some recommendations but wasnÂ’t attempting to sell us something we didnÂ’t need.

    Response from Company:

    Hi Chad, and thank you for taking some time to share your experience. We sure appreciate it! Have an awesome day! - Liv

    1.0 Aaron K. Alvin, TX
    8/9/2018

    this outfit really sucks

    Response from Company:

    Hello, Aaron. Your satisfaction is important to us, and is 100% guaranteed. That said, we would like to look into your concern further. Please reach out to us at 281-560-6311. Thank you, Jimmy Sanchez, Service Manager.

    5.0 Mattie M. Cypress, TX
    7/27/2018

    Chris, the technician, was very professional, polite, and knowledgeable when performing maintenance service of central A/C.

    Response from Company:

    Good Morning, Mattie! Thank you for the great rating and review! We are happy to hear Chris was able to assist with your A/C unit! We will provide the positive feedback to him! Have a great day!

    5.0 Coetta P. Crosby, TX
    6/29/2018

    Response from Company:

    We appreciate you taking the time to leave us a star rating, Coetta! Have a wonderful day!

    4.0 Timithy I. Houston, TX
    6/26/2018

    Thanks for your timely appointment.

    Response from Company:

    Thank you for the wonderful review, Timithy! I hope you have an amazing day!

    1.0 Kyle K. Midland, TX
    6/23/2018

    Called to set up a appt to come out on a Friday afternoon ( I'm willing to pay premium). They take my information, set up my account, try to sell me some package deal, and said a tech will come out by midnight and will call first. At 10:30 I still haven't heard from the tech cal so l them back and they say they have no record of my appointment, but they can see I have a account set up. I don't understand how they could have my information but forget to schedule it

    Response from Company:

    We appreciate you taking the time to bring this to our attention, Kyle. I apologize for the frustration you have experienced and will certainly forward your feedback onto the General Manager for further review. I hope you have a good day.

    5.0 Komi H. Spring, TX
    6/23/2018

    Great Service.

    Response from Company:

    Thank you for your 5 star rating and review, Komi. We look forward to continually providing you with excellent customer service in the future. Enjoy your day!

    Showing 741-750 of 936 results Showing 0 of 0 results
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    One Hour Heating & Air Conditioning - Houston
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