JES Foundation Repair

After waiting three months for the project to even be started we saw no work done. After these three months we canceled and went with someone else. In spite of JES taking a $2,600 down payment three months in advance and not spending any money on my project they will still not refund any of my deposit. It is against their policy to refund deposits. JES is a large company. It does business in several states. I am a one home owner. I do not have $2,600 extra. The deposit means a lot more to me then it does to them.

The repairs are holding the ramp in place. We are very pleased with the repairs and the cost. I would highly recommend them to others.

did professional job quickly. hopefully once is enough, pricey

COMMUNICATION WAS TERRIBLE. FOLLOW-UP WAS NO BETTER. I WOULD NOT ADVISE ANY ONE TO USE THIS COMPANY.

Overall they did a good job. However he project did not start or end on as scheduled. I had to tell them multiple times about things they had not done as contracted. The county inspector indicated that they had not done something right but it was over a month before they came to fix it and that was only after I called to to ask about it. The Office staff to which I communicated the problems were helpful and responsive to each of my calls. I waited for months to receive the final bill for the project and only received it after I called asking about it.

The job was not engineered to fully correct the bowed-inward condition of the basement walls. I later learned that I was not given the option to do the work necessary to fully straighten the walls by digging a relief trench along the outer walls. The construction crew did a good job in installing the through wall anchor ties, however the walls did not straighten. I am told they will return each year for three years to tighten the wall anchors and perhaps this will straighten the walls. In the mean time I cannot put storage against the walls because they will need access to the walls each year. I am very disappointed. I thought they would have a certified engineer visit the site, then develop a plan. Instead a sales person made the plan which I was assured would correct the problem. I do not consider the job is completed and will not be completed for three years. I feel my money was wasted.

Went very well. the workers were very helpful.

Two many hoops to get to the right person for finishing the job. A lot of miscommunication between departments. Many calls made to finish job. Started out great but some items were ignored.

Good no issues

Agent was misleading took several calls to get some to come each one told us something different. Sold us huge dehumidifier that does not work. Bait and Switch tactics paid them nearly $5,000 to do what agent said we needed then next agent said we need didn't need that work at all now want $15,000 to redo to work. Same happened next door neighbor. Not very trustworthy. Bait and switch is their game. Seeing an attorney.