JES Foundation Repair

Good work but very bad at returning phone calls, keeping me abreast of progress and completion date. Job taking longer than estimated and projected!

Our job turned out to be much more difficult that originally expected. The guys from JES were wonderful and handled everything very well. These guys worked HARD!! Quite pleased with the installation.

One Word: Professional.

The fact that they met me at a time that was convenient to me was great. No pressure and the tech who came out to do the inspection answered all my questions. I thought it a tad bit expensive for the wall anchors, but overall they did a great job. On time and completed the work on schedule. They have a 4-6 week time frame before starting a job, so keep this in mind when planning the work.

The subsontractors JES sent were great. I was not aware that I would have to pay the bill that day, but I managed with a credit card. I would have preferred to write a check when a bill was mailed to me. All other contracters have worked like that.

Two piers installed to secure/level an addition that was built on marine clay. Work was done quickly and satisfactory. Had some initial scheduling problems, they rescheduled several times otherwise all went pretty well.

We've hired JES but they won't actually do the job until 11/28/03. However, the above rating is just for my dealing with them up to this point. Please contact me again after 11/28/03 so I can finish this survey.

JES changed the date of our installation and it took me 3 calls to confirm the new date. I could not get them to confirm the time that the work would begin, they just said it would be all day. The crew showed up at 10:30 AM. They were very nice. JES never informed me that I would need to get a new sink for my washer and that they would not put back the washer and dryer after they completed installing the sump pump. I now have to go get a new sink and find someone to remove the old one as well as reconnect my washer and dryer. Had I known that I needed to do these things, I would have planned accordingly. I only smiled when one of the workmen told me that I would have an easier time removing the old sink if I broke it in to pieces with a sledge hammer. I don't own a sledge hammer. I have confidence that the sump pump was properly installed, I'm not at all pleased with the mess I need to resolve now that it is in place.

Haven't had the work done yet just met with a rep. Job to be done Dec. 10, 2003. check back for rating.