JES Foundation Repair

it went great they were on time for both estimate and service very professional, worked very hard to get it done and explained every thing they were doing to me.

Initial inspection went well and the JES representative explained the problem and that piers would lift the house back up to level.  He gave me an estimate on the number of piers and the price.  The price was a bit higher than a competitor, but the JES representative seemed more knowledgable and patient.  No high pressure sales. Installation went well and while the nature of the work meant that the flower beds around the house would be disturbed, they seemed contientious and tried to cause as little damage to the beds and flowers as possible.  The piers worked as expected and the house was leveled.  I was able to open and close my front door and windows again. A year or two later I called JES to come and adjust the piers, as the house was sinking in one corner again.  It took a considerable amount of time to get an appointment, as their schedules were very booked.  I made it clear to the young lady making the appointment that I was selling the house and needed the adjustment as soon as possible.  She said she understood, and confirmed that they would do the adjustment at the appointment, but when the representative arrived a few weeks later he said he was just reinspecting and it would be a few more weeks before a crew could come and adjust.  I was quite upset, as I made it very clear that an adjustment needed to be made before the inspection the next day, or the sale of the house would be jepordized. I explained my predicatment to the inspector, as well as my frustration as the appointment setter assured me that the adjustment would be made at that appointment.  He called the office, and I spoke with one of the owners, and they understood the time issue involved.  Thankfully the adjustment was not major, and they were able to get a crew out the next morning to take care of things, and the house passed inspection without issue.  I was happy with the job they did, and the new owners were pleased to have the transferable warranty.

unknown

unknown

unknown

**********

They did such a horrible job; they broke up my house and are still advertising on Angies List. I am very upset about it. After they came out a second and third time the work was still horrible! Two floors of my house are damaged!

I would not let JES Construction back in my neighborhood. They did about $10,000 dollars in damage to my house. They were totally incompetent.  I’m taking this to the department of professional and occupational regulation today. So far we have paid $1037.60 of over $5000 contract, for cracked tiles, door frames and baseboards that are totally separated, all the bricks on the front porch are broken, a huge crack on porch so big that you can get in the crawl space and do not need a flashlight because the crack is so big sunlight shines in. Tiles in the foyer are cracked in half. The entire tile floor in the foyer is going to have to be replaced at a cost of over $3,000. Structural engineers come out and fix the damage and level the house is going to be over $4000, brick replacement is over $1200, and I have not received estimates yet for the carpentry work or tile replacement but were are easily looking at over $10,000 in damage repair.  We have this decorative sheet metal panels on each side of the door and now the bottom of both are crushed from them dropping the house.   All the mortar joints are cracked along the bricks. This company has 7 complaints with licensing board so far, we will be the 8th and only 2 of those have been resolved. They are not a member of the Better Business Bureau. I have a huge crack on a load bearing wall, the tile on the floor is cracked I have cracks on the door frames, cracks on walls and ceilings, caulking on door frames and window sills are damaged. I had painters in the house at the time who witnessed all of this.  They ran out of tape makers to fix all the spots JES messed up.  JES never once came inside with a level to see what the floor was like before they started. They raised the house so high you could not close the front door. The storm door was not able to close, when they let the house down it was such a thud it sounded like an earthquake. You cannot imagine how bad they messed up my house. They are apparently notorious in this area for causing damage; by the way the building inspectors reacted upon hearing that JES caused all this damage to my home. On the Feb 7th when the building inspector came out one of the big shots from JES was there and had nothing to say about the shoddy work was. They claimed the crew they sent out was their best crew. They were totally incompetent!  I'm taking this to the department of professional and occupational regulation today.

The entire process and work went well. A couple of minor issues were raised, but were corrected immediately. Very pleased with the work performed and would recommend them to anyone. The gentlemen who performed the work in the crawlspace did outstanding work. I was totally impressed with their work and attention to detail. They identified a couple of small areas of insulation that was missing and stated they would take care of it, but didn't do so. I made one phone call and it was immediately corrected. I had to call the front office about the special door to the crawlspace that was suppose to be installed. They informed me they just received a new shipment and were installing it the next day. I wish they would have called me to let me know they were waiting on doors. Recommend they keep the customer updated on their work status. Overall, I am completely satisfied with their work.  Downside: the person who wrote up the contract acted more like a used car salesman. He gave me his phone number to call him with any issues that arose, but when I did call him, he never returned my calls and it was a waste of time to provide me with his phone number. He was very convincing, but a total fake. If he doesn't back up what he states, then he shouldn't mention anything.

The project went well overall.  The workers were professional and courteous.  They showed up within 30 minutes of the appointment time and stayed until the work was done.  The construction manager called after each visit to ensure we were satisified.   My only frustration was that after spending $10k to have the new beam installed, they would not shim the joists.  Frankly having a new beam that doesn't touch some of the joists is almost worthless.  I shimmed myself, but it was disappointed that they didn't take care of it.