Infinity Home Improvement, Inc.

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

25 Years In Business

Company Details

  • Verified Licenses

Contact

852 47th Street
Wyoming, MI 49509
https://www.infinityhi.com/

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Gutter Installation and Replacement
  • Gutter Covers and Accessories
  • Gutter Helmet
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

3.6
302 Verified Reviews
  • 5
    149
  • 4
    60
  • 3
    21
  • 2
    14
  • 1
    58
Showing 1-10 of 302 results
1.0 Maria B. Lansing, MI
12/13/2024

Very shady company wouldn’t recommend anybody to them.communication are very bad.won’t do repair after they get their money.don’t pay the people who referred the to you that’s one hundred dollars.

Response from Company:

Hello Maria. We apologize for any inconvenience. When looking up your file we could not find the discrepancy with any service issues. However we'd like to help with any service issues you may have. Call us at 1-800-748-0240 and we'll be happy to get the assistance you need!

5.0 Helen G. Lansing, MI
12/29/2023

The team of Jesse and Joe that did the install were great. The project took longer than expected but they stuck with it and replaced a side exterior door in my home. Door looks great and no longer sticks. They guys are rock stars!

1.0 Leah M. Grand Rapids, MI
12/5/2023

This is the most dishonest and inept company Iâ ve ever worked with. Our story begins in February 2023 when the saleswoman quoted us over $21K for ventilation and insulation. With that being much more than we could afford, we decided to do the ventilation, which came in at just over $11K. It still felt like a lot but these folks claim that they are experts in ventilation and insulation. After mix ups with incorrect and miscommunicated instal days, everything was finally completed in April. On instal days, when the contractors were asking us where they are cutting holes in our house and where things are supposed to be installed, we got concerned. When a task wasnâ t completed as it was written on the contract, we raised questions and asked for a refund. We received a partial refund only to be told â work was done.â After months of anger and then 7 weeks of continuously reaching out, we finally did receive our full refund (in November). I can honestly say, I was surprised we won this battle. I will give them credit for making this part right. However, there was a lot more that these â expertsâ didnâ t do well. Our home is a cape cod style home, so we have 2 separate attic spaces. The concern was the smaller of the 2 as there was very little, if any, ventilation in it. This attic space is at most (and this is stretching it) 200 sq ft. Our â expertâ salesperson told us this is what we needed: - 16 watt solar fan - 2, 31 ft edge vent - 2 gable vents These â expertsâ will tell you that their standard for ventilation is 1 square foot for every 150 square feet. As you can see, our â expertâ salesperson saw our inexperience and lack of knowledge with ventilation and took full advantage of us. Our â expertâ salesperson also failed to realize that our attic space is not well sealed from our living space, which can cause major energy loss with a solar fan. Weâ ve already seen a drastic change in how less comfortable our upstairs living space is, thanks to the â expertsâ at Infinity Home Improvement. Our upstairs living space was NOT cooler this summer, and so far it is much colder than the rest of the home as weâ ve entered cooler seasons. Weâ ve even had someone else do a little insulation since this escapade. Not to mention, they literally chopped up our home. It looks terrible. And this isnâ t even all of it that shows how dishonest and crooked this company truly is. It later came to light that there is a smaller solar fan that would have called for less ventilation, but that would have meant less money for this â expertâ ventilation and insulation company. When we brought all of this to their attention, James did what he could to fix it (full refund from the work that was not completed to contract) and offered to â sealâ our living space better. I do not want this company ever working on my home again. They had their chance to do the right thing the first time, and didnâ t. They also gave us a $200 gift card for â inconveniences caused.â This doesnâ t make up for our higher energy bills we will incur, nor the hideous nature of our roof. â ¨Something else that I find incredibly interesting is how much this companyâ s ratings have improved in the last 4-6 months. Especially considering our experience with them. Seems fishy. This company is a sales company. They are â expertsâ in sales and will take full advantage of any opportunity.

3.0 Tom W. Parma, MI
10/30/2023

Did not get what we paid for, and after a year of calling them and getting nowhere, no call backs from the "right" people ... gave up.

4.5 Jennifer W. Kalamazoo, MI
10/11/2023

Elliot is awesome great consultant!!!!

5.0 Garry M. Elsie, MI
6/1/2023

they were on time and on budget. Installed our new shingle roof in one day

0.50 Allan L. Richland, MI
1/17/2023

Do not do it! It took 3 tries to complete my installation. The sales force does not return calls and they are hard to get a hold of. Once they have your money, you will not hear from them again. Install people do not clean up their mess. Terrible experience!

0.50 Jeff V. Grand Rapids, MI
12/7/2022

This company has gone downhill. The salesperson canceled last minute. On rescheduled appointment, he miscommunicated as to where the gutters would go. Downspouts were placed in the wrong location. The straps were haphazard and poorly placed. Once paid, the company showed a poor willingness to fix the errors after admitting things were done wrong and poorly. I hired them 4 years ago and had reasonable experience. They even have photos of their work on their website. I would be cautious with hiring them and make sure you watch every aspect of their work and communication.

5.0 Dan L. Holland, MI
11/23/2022

Absolutely the best!

4.5 Jessica B. Saint Johns, MI
11/18/2022

I called in May and in mid September my porch was installed. The crew that installed my deck were kind and courteous, and very tolerable of my 8 year old son wanting to know all about what they were doing. The finished product looks great! I would hire this company again.

Photos

Infinity Home Improvement, Inc.

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.