- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process72% Recommended
26 Years In Business
Company Details
- Verified Licenses
Hours
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Achievements
Service Details
Areas of Expertise
- Gutter Installation and Replacement
- Gutter Covers and Accessories
- Gutter Helmet
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewWe hired this company to install a new metal roof on the property in June 2015. The total cost of the work was $33,214.00. We believe the metal roof comes with a lengthy warranty and, under the General Terms and Conditions, we had an Infinity Home Improvement Inc. 1 Year Service Agreement for maintenance and inspection. Infinity Home Improvement, Inc website states that a metal roof is a long-lasting investment with long warranties and low maintenance. Since installation, there have been several issues, most significantly leaking into the home, which we reported to this company with little to no follow up to remedy the problem. In spite of multiple phone calls, Infinity did not follow through with maintenance or inspections within the first year. As a result of the issues with the roof, and Infinity home Improvement, Incs lack of response and effort to repair the problems, we had our roof recently inspected by a local roofing company, who indicated the following issues: 1. Incorrect exposed fastener metal roofing materials used on the 2/12 roof pitch, previous roofing maters was EPDM (rubber). 2. Noticeable leaks around screws along eaves throughout the entire roof system. 3. Plumping pipe flashings not sealed correctly. 4. Chimney flashing leaking around brick chimney, noticeable wood rot from leaks in the interior. They found that overall, the roofing materials were not designed for the low slope 2.5 or less roof pitch. The issues we are facing are a direct result of the installation of the metal roof and the product they elected to use. Furthermore, they did not pull a building permit to have the installation done. This failure coupled with the above errors shows the unprofessional manner to which this job was executed for which we are now suffering. After multiple phone calls since 2015, they still refuse to respond.
Every representative that I encountered from the company was very polite and professional
Very pleased with the installation. Everything went pretty smoothly and completed in one day. Would recommend this company
Very professional consultant and installers. It was quick. Easy. Efficient.
Very fast and efficient. Finished in one day. And the job looks great.
Recommend Infinity for larger home projects, major renovation etc. Costlier than local vendors but work was professionally done.
Had to wait a long time for the work to be done. They were fast and cleaned up after. They explained what was done. Very expensive.
The company delivered what it promised even while having to work around the weather. Great work crew
Poor communication
Workers were very friendly and answered any questions.
Photos
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