- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
80 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: Closed
- Sat: Closed
- Sun: Closed
Service Details
Areas of Expertise
- Custom Pools
Reviews
Write a ReviewThe salesman's explanation & the plans provided were not the same, resulting in a pool that does not look as expected. Construction has been slower than promised. Scheduled work is usually a day or two later than promised. Rarely able to reach ofc contact. Engineer is good about returning phone calls & professional when doing so. Workers left a mess everywhere. Cleanup still was a joke. Patio damaged & not repaired. Workmanship on the tile, grout, turn-down part of decking and the plaster is substandard. Plaster on seats and stairs falling off. No manuals delivered. Two months after completion, problems still not resolved.
On time and on budget! Extremely courteous and helpful, however I had to initiate most of the communication. Project Manager did not make updates to me and frequently was unavailiable to immediately come to the job site to alleviate my concerns. Most problems were resolved within 2 days but it was very frustrating to wait for answers for 48 hours. This is a very good company and I would hire them again.
Overall the construction of the pool was great. However, sales staff was not great, even though all was cleared up in the end. I have recommended them to someone interested in building a pool in this area too. ServiceMagic is a great way to find just who I needed. I will use you all again.
Project will be done in April, 2005. I will update this then.
A&S Pools hire many different subcontractors and they were the main reason for the low assessment of the work done. On a daily basis we would need to call these people to eventually show up and perfom their job. Only by shouting and threats we would convince them to act. At the end of the day, it was A&S Pools that we signed the contract with and so they are to be blamed for this painful cooperation. The quality of the pool is satisfactory. Sad that we could not enjoy the pool too long as the summer was clearly over by the time it was finished.
Building this pool has been a total nightmare with Sylvan Pools, would not recommend them to my worst enemy. This experience has not gone smooth at all. Their lack of communication, contractors turning up never having the right tools. They are not professional at all. We sure did pick the wrong company. They are RUBBISH!!!!!!
We're in the process of having the pool built. So far, so good!
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