- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
80 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: Closed
- Sat: Closed
- Sun: Closed
Service Details
Areas of Expertise
- Custom Pools
Reviews
Write a ReviewThe sales representativewas very informativeand offeredserveral ideas. We signed a contract and in less than 2 weeks the crew arrived andfinished the job in 2 days.
Where to start? Everyone was very polite until after the contract was signed. The pool was started in April and not finished until late August. The plaster was rough and stained within 1 month of the pool being filled. The workmen completed the plaster when the start up man put the valves on our pool in the wrong configuration before leaving our house, and drained 2 feet of water out of the pool. Luckily I arrived home before any further damage was done. I ended up taking this shoddy work up with the company vice president in New Jersey. Luckily we withheld final payment until the work was done correctly, and by September we were actually swimming. The deck now has tons of rust stains where the concrete has chunks of iron in it, and there are numerous spots where there are small holes in the deck where there were bubbles in the concrete. I can't stress enough how this was a pool nightmare, and recommend you choose a different contractor. Update 2013: The coping is now deteriorating to the point we're going to have to replace it. The company no longer recommends a salt water pool with flagstone coping, but is unwilling to fix their mistake after about six months of phone calls and broken promises from their service/warranty department. Stay away!
I'm so sorry to hear this and thank you very much for bringing these concerns to our attention. I'd appreciate the opportunity to speak with you to better understand your experience and to work with you to try to find a positive resolution. Please send me an email, [email protected], with the name and address on your account, as well as the best phone # to reach you. I hope to speak with you soon. Sincerely, Owen Sakovics Customer Care
They were great. They were very curteous. They did the work quickly and at a good price.
Very informative and professional
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