Anthony & Sylvan Pools

Working with Anthony and Sylvan could not have been a better experience! From our first meeting with our sales person through all stages of construction they have excelled! When we decided to have a pool installed in our back yard we did lots of research on pool companies and decided to use A&S because of their outstanding reputation and their years of experience. Little did we know at the time - but they are even better than advertised. I could not imagine working with anyone else now that we have had the pleasure of working with their entire team! I doubt any company anywhere can build better pools than A&S or can offer better customer service! They have been prompt, professional, courteous and kind throughout the entire process. When they say they will do something - they do! We had high hopes for this pool and they exceeded our expectations at every opportunity. Our salesman Jeff Mitchell has been outstanding in designing the pool and explaining all the functions and features that would make owning the pool easy and enjoyable over the years. He was ALWAYS available to us whenever we needed help and always there to answer our questions. He listened to what we wanted and designed the perfect pool for us - even coming in under budget. No trying to upsell or spend every dollar we had available - he treated us fairly and with respect from our first meeting. Clint Black was our project manager and just like Jeff - he has been fantastic to deal with. He has always been available when I needed help and extremely helpful in getting the pool built perfect for us! He is committed to getting his customers the pool that they want and has ensured that every step was done correctly. He has been wonderful to work with and we are confident that our pool was built with the quality we expected when we chose A&S. Each and every crew that came onto our property has been fantastic. From excavation, rebar, electrical, plumbing, gunite, tile and coping to plaster - they were all extremely professional and friendly. They showed up when scheduled and were committed to doing the job correctly and up to A&S standards. No short cuts were taken and they stayed until the job was done right. Each crew paid attention to the smallest of details and worked to ensure that everything they did was perfect. Again...we couldn't be happier with every stage of construction! Kudos to all the crews we were fortunate enough to work with. And last but not least - the front office crew! Amy Flood was our scheduler and she was FANTASTIC! She was always right on top of our project and did everything she could to ensure that the process went smoothly. At every opportunity to improve on the schedule she would - and was great about communicating the changes in our schedule with us. Just like everyone else mentioned above, Amy was always prompt and courteous in her responses to our questions and always did everything she could to help us out. She was a true joy to work with, I could not imagine anyone else being able to do better than she did. There are others to mention that I know I am forgetting to mention but Amy, Alicia and Cynthia have all been outstanding. They have made the installation as seamless and painless as possible. We loved them all! I could go on and on and on about how wonderful this company was to work with...but by now I think you get the point. I would 100% recommend using A&S when building a pool and will refer anyone and everyone I know to them. THANK YOU A&S for building our perfect backyard!! We will enjoy it as a family for years to come!!! Matt and Vanessa Taylor

Overall they did a pretty good job. They seemed to have all the right stuff put together to do the particular pool for us. I checked around and they had the best warranty. It was the key for me here in Texas because I have to worry about settling and cracking the foundation of the pool. Most of them would not even get close to guaranteeing that for life at all. They did guarantee it and they put it in writing. It was one of the big motivators for me to go with them.

Communication was excellent. Various subcontractor crews courteous, professional, efficient and right on time!

Although I experienced a few issues, the company the took steps to resolve those issues.

Employees were very good, hard workers, clean. Very detailed.

Very prompt and efficiennt

I have some problems with some of the pool issues, and am trying to get them to come resolve the problems, so I am hoping for good customer service when they come out to fix the things.

Best pools ever

Had some problems but everything turned out good at completion.

Project ran smoothly, except for a glitch in the final week, all according to schedule. Project manager was very scarce. Saw him twice. As suspected the quality control wasnt what it should be. - Drainage pipes installed on an upslope - Concrete oversights - Drainage not plugged - Cooldeck peeling off, (it was applied while concrete is still wet) - Minor concrete surface issues Waiting for them to fix and re-apply