- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
80 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: Closed
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Custom Pools
View All Offerings and Cities Served
Reviews
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Showing 351-360 of 377 results
1.0
Kristi G.
Missouri City, TX
2/21/2006
We were very unhappy with their work. A job that should have taken six weeks took six months. There was very poor communication, and a disagreement about forms being here (we saw them on the property, but they claimed they hadn't arrived yet). They wouldn't call back, or arrive when they said they would. They did sloppy work, although we do like the pool.
Response from Company:
Thank you very much for bringing these concerns to our attention. I'm so sorry to hear this and I'd really appreciate the opportunity to speak with you to better understand your experience and to work with you to try to find a positive resolution. Please send me an email, [email protected], with the name and address on your account, as well as the best phone # to reach you. I hope to speak with you soon. Sincerely, Owen Sakovics Customer Care
5.0
Cindy L.
Richmond, TX
2/21/2006
We have had no problems with the pool or the company. All the work setting up the pool took only 30 days. They were great about every thing and very professional and polite workers. The work done on the pool is very nice, we are very pleased with every thing.
Response from Company:
Thank you very much for taking the time to share this. We are thrilled to hear that you found your team to be so professional and that you're so happy with "everything." We hope you enjoy your pool and please let us know if you ever have any questions.
5.0
Steve W.
Richmond, TX
2/21/2006
Their workers arrived every day at exactly, ten after seven, not before, not after. We requested the extra ten minutes; they actually wanted to start at seven, on the dot. There were a few things damaged during construction, such as a tree, and a fence. They planted another tree, and repaired the fence. The driveway was also cracked under the weight of their heavy machinery. That was not their fault, however. The ground is soft under that section of the driveway. They apologized and offered to repair it, and gave us the lowest quote, but we will wait on that. The job took a total of six weeks. The end result is almost flawless.
Response from Company:
Thanks so much for this wonderful feedback! We're thrilled to hear that you found our construction crews to be so accommodating and that you're enjoying your pool. We're always here if you have any questions.
2.0
Edward B.
Friendswood, TX
2/21/2006
The first problem we encountered was a late start in construction. There were so many complications; it took more than four months to do a two-month job. After it was finished it looked like a rush job. The plaster is cracked and discolored. The decking is not entirely level, creating puddles in certain areas. They have come back to repair it, but not to our satisfaction. I plan to continue calling them until they do.
Response from Company:
I'm so sorry to hear this and thank you for bringing these concerns to our attention. I'd really appreciate the opportunity to speak with you to better understand your concerns and to work with you to try to find a positive resolution. Unfortunately, I was unable to locate an account based on the information you shared in your review. Please send me an email, [email protected], with the name and address on your account, as well as the best phone # to reach you. Sincerely, Owen Sakovics Customer Care
N/A
Oliver H.
Las Vegas, NV
12/8/2005
N/A
Tom R.
Asbury Park, NJ
12/4/2005
N/A
Larry J.
Victoria, TX
11/15/2005
N/A
Stacie B.
Round Rock, TX
11/15/2005
I would recommend Anthony and Sylvan, but the whole experience was not a great one. There were some major communication difficulties.
N/A
John C.
Austin, TX
9/11/2005
This is the third pool that I have had built over the years. The others were good to moderate fiasco. Anthony and Sylvan have been an extremely pleasant exception. Very timely, very communicative, and dedicated to getting the project done in a timely fashion.
N/A
Chantel R.
Las Vegas, NV
8/19/2005
Stay away from A&S like the plague! Dont let their fancy sales pitch sucker you in! They have little to no communication with you during the project. On the rare occasion you do hear something about scheduling it is a lie and when you question them on it they lie again. These people have been a total nightmare. Do an internet search on them and you will find horror story after horror story about not only their poor communication but also poor workmanship requiring extensive repairs within only a few years. Buyers beware!
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